I go here: http://crimecity.zendesk.com/homeOriginally Posted by TRAZ
I set it to "always remember me" and only have to log in if I clear my cookies. That other address wanted me to sign in so I just closed the tab and decided to stick with the one that "works". (It usually works, if support hasn't decided they're going to ignore me.)
Sorry if I necro my own thread...
But has anyone at all received anything from support last week?
Just wondered if they have fired the whole department.
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Not yet, I asked to join the gold program and haven't heard back yet.
I received a response from Gree support in Kingdom Age on Sunday afternoon.
Sent out a ticket on the 22nd last month regarding my 1500 gold that disappeared off my account and still no reply from GREE. Really disappointed right now.
From CE? I wonder if they have the same support crew for all different games.
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Not sure who CE is, but response was from Nick Johnson at Gree Support.
Have never heard of him. Perhaps they have different teams then.
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![[FwD] J1M H3N50N's Avatar](image.php?s=c6d451b8a620e1148b0403d5679054ee&u=93119&dateline=1366199058 "[FwD] J1M H3N50N's Avatar")
i sent in a ticket first day of the war about three hit refills. my ticket was answered withing one hour telling me that i was wrong. since then its happen a few more time sent in two more tickets with no answer. so i have not clue what their policy for answering tickets is.i just know its messed up
Number 1 is Jim Henson!!
Was it CE that answered you? Interesting that sending in certain tickets give you answers.
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I've gotten answers to 3 tickets. 2 cheaters, and an inquiry about the gold program....
All 3 tickets were more than a week old if I recall. All 3 got the same cookie cutter auto reply. "Sorry for the delay, let us know if its still a problem......"
Last edited by Big Joe; 05-06-2013 at 01:36 PM. Reason: Mis typed
it was CE who answered my ticket
Number 1 is Jim Henson!!
Had a response at last after 3 tickets and almost 8 weeks stating that I used my 30 missing gold on case opens, which is cack, I never use gold on box events! 1 misclick I could maybe understand but 2? So back to the drawing board for a misclick ticket.............
The last reply I got on a ticket I emailed
support@funzio.com
and after that my tickets have gone to
en-support@gree.net
and I have 0 replies.
Just a coincidence?
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I just sent a ticket request as the boss event isn't triggering for me. I've never had this problem before so I downloaded the latest patch and nothing happened. I have deleted and re-installed the game twice now and all that happens is buildings take a while to load and if I try to rob or attack someone the game closes. Does this mean I am going to miss out on the epic boss event and all the prizes?
This is really frustrating. Has this happened to anyone else?
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