How to contact support?

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Thread: How to contact support?

  1. #1
    Steady Scribe
    Member Since
    Sep 2012
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    How to contact support?

    Is there other way to contact support other than throu menu in game? I have sended tickets but never got answer, only automated ones. So many problems but they never answer.

  2. #2
    Consistent Contributor Ghost Recon's Avatar
    Member Since
    Mar 2013
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    Quote Originally Posted by przemek View Post
    Is there other way to contact support other than throu menu in game? I have sended tickets but never got answer, only automated ones. So many problems but they never answer.
    There are multiple ways to contact support but the best way is through the ingame contact support button.

    How can you contact support?
    1. ​Ingame contact button
    2. Internet service center (Linked)
    3. Email GREE externally (Not recommended)
    Also, to insure that your ticket is answered as quick as possible:
    • Include as much info as possible
    • Be direct with the problem
    • Use the ingame contact button
    • Only send one ticket
    • Reply to your original email to add info
    • Be polite
    • Change the subject to something more specific
    Last edited by Ghost Recon; 03-29-2013 at 07:57 PM.
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  3. #3
    Banned
    Member Since
    Jan 2013
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    348
    Quote Originally Posted by przemek View Post
    Is there other way to contact support other than throu menu in game? I have sended tickets but never got answer, only automated ones. So many problems but they never answer.
    well this war only ~15 tickets was sent, reply for them I dont wait before may, Gree just works "so fast." Already got "plain" answers to last war and prior to that sent tickets.....if Ur still encounting the problem try to reinstall etc. Even some hacker reports (players that shouldnt have units that are loot items 50+ more levels above them) got answer, are U still encounting the problem....

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