Help game lost

GREE

DECAGAMES Forum - Powered by vBulletin
Results 1 to 15 of 15

Thread: Help game lost

  1. #1
    Banned
    Member Since
    Feb 2013
    Location
    Canada, Alberta
    Post Count
    213

    Help game lost

    Hey, I came home, collected my hour buildings a message came up saying "please restart game" so I did. When it opened my account was gone and it was asking me to start a new hood....
    What happened...ticket has been sent...I'm going to lose millions...

  2. #2
    Banned
    Member Since
    Feb 2013
    Location
    Canada, Alberta
    Post Count
    213
    No I don't cheat, I did add that in the subject. There is no reason for them to take everything away I have done nothing wrong..
    My stats were only 40k att 47k def 700k IPH level 139 working to level 140 to farm new explosives..about 1000xp away from that

  3. #3
    Banned
    Member Since
    Feb 2013
    Location
    Canada, Alberta
    Post Count
    213
    CJ? Anyone help....actual help

  4. #4
    Consistent Contributor Ghost Recon's Avatar
    Member Since
    Mar 2013
    Location
    Behind you
    Post Count
    201
    Only CJ can help you further, you've already sent a ticket. Just make sure they know your invite code and name. If they don't, just reply to the original email with the info.
    Add Me
    Modern War: 184-453-105
    Crime City: 498-695-076


  5. #5
    Master of Musings
    Member Since
    Apr 2012
    Location
    England
    Post Count
    3,981
    Sounds like what happened to a friend a long time ago (must be almost a year). He got his account back after a couple of days. Turnaround was faster back then, so you might have to wait a little, but not too long I hope.

    In the meantime, you might as well play the new account..... just in case
    "The Tokyo Rose of the Trailer Park"

  6. #6
    Consistent Contributor
    Member Since
    Apr 2012
    Location
    Spain
    Post Count
    167

    Smile

    Good luck simply - hurry up back NGF are missing you

  7. #7
    Banned
    Member Since
    Feb 2013
    Location
    Canada, Alberta
    Post Count
    213
    Quote Originally Posted by sister morphine View Post
    Sounds like what happened to a friend a long time ago (must be almost a year). He got his account back after a couple of days. Turnaround was faster back then, so you might have to wait a little, but not too long I hope.

    In the meantime, you might as well play the new account..... just in case
    I'm definitely playing trying to beat the boss..up to boss level 26.

  8. #8
    Steady Scribe
    Member Since
    Nov 2012
    Post Count
    47
    I lost my game recently too. I sent in a support ticket with my old invite code, name, some code off my phone, mid uid... something like that. It took like 3 weeks for them to get back to me and get my game back. And guess what? I lost my game again like 4 days later. The second time around it took about a week.

  9. #9
    Banned
    Member Since
    Feb 2013
    Location
    Canada, Alberta
    Post Count
    213
    Quote Originally Posted by Rockkstar View Post
    I lost my game recently too. I sent in a support ticket with my old invite code, name, some code off my phone, mid uid... something like that. It took like 3 weeks for them to get back to me and get my game back. And guess what? I lost my game again like 4 days later. The second time around it took about a week.
    That's messed up, did they compensate you at all?

  10. #10
    Steady Scribe BigRob's Avatar
    Member Since
    Mar 2013
    Location
    California, USA
    Post Count
    71

    3 weeks? I hope not...

    I've been playing CC for about 9 months, but this is my first post on the forum. I factory reset my phone the other day and now my game is gone too. Sent in all my data to support, waiting to hear back now. I really hope it doesn't take 3 weeks or more for this...I don't know a lot about their ticket system, but it seems to me that they should have a seperate system for lost games to help expedite that process. It would really tick me off to find out it took weeks to recover my game simply because a bunch of tickets about questions that could be answered here were put ahead of me.

  11. #11
    Consistent Contributor teo's Avatar
    Member Since
    Jan 2013
    Location
    Right behind you
    Post Count
    203
    Oh no... that is not good... I really hope you get it back simply...

  12. #12
    Steady Scribe
    Member Since
    Nov 2012
    Post Count
    47
    Quote Originally Posted by Justsimply View Post
    That's messed up, did they compensate you at all?
    No... they compensate?
    106344192

  13. #13
    Banned
    Member Since
    Feb 2013
    Location
    Canada, Alberta
    Post Count
    213
    Sure they do, they compensated me when a case opening event messed up and I missed a day or two...it took a week or so but they did something about that issue

  14. #14
    Banned
    Member Since
    Feb 2013
    Location
    Canada, Alberta
    Post Count
    213
    Ok fixed, 1 full day to restore my game

  15. #15
    Steady Scribe BigRob's Avatar
    Member Since
    Mar 2013
    Location
    California, USA
    Post Count
    71
    How did yours get fixed so fast? I've been wating over 2 days so far...

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •