How can Gree expect my faction to participate in the next WD (and spend money, again) when we haven't received our prize from the last event?
How can Gree expect my faction to participate in the next WD (and spend money, again) when we haven't received our prize from the last event?
MW Ernst
OTS FACTION
Join Code 572 280 754
How old's your ticket?Originally Posted by Wufnu
Sent it in within an hour of the finish, so 10 days.
MW Ernst
OTS FACTION
Join Code 572 280 754
Try sending another ticket with a different name like "World Domination" as the subject instead of "Modern War Error Report". I sent a ticket with the subject as "Crate Event Error" back in Crime City and it got answered in less than 3 hours.
Sent it as Battle for Egypt Faction Award. Also used the website not in game support. Wonder if that matters. But also they may be swamped with tickets with the same problem. But if that's the case I wish they would post an announcement on here that they're aware of the problem and are working to resolve it.
MW Ernst
OTS FACTION
Join Code 572 280 754
Wait, Zendesk or the Contact US at the funzio.com page?
MW Ernst
OTS FACTION
Join Code 572 280 754
You're better off using the ingame support. That way, they get all the account info they need.
Hmmm, I wonder if I should send another one in game only tell them the ticket number of the first one.
MW Ernst
OTS FACTION
Join Code 572 280 754
Couldn't hurt.
I still haven't heard back on my fat fingered gold expenditure.
-J
Brotherhood Without Banners
-
The Pros from Dover.
436 633 501
Can't use that system for Funzio games. Use http://crimecity.zendesk.com or in game support (best option, basically the same as zendesk but puts in your game info so they can look you up easier).
#smug
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That takes you to the same page. I can see my tickets or submit new ones no matter which URL I use.
MW Ernst
OTS FACTION
Join Code 572 280 754
I begrudgingly give props to GREEdy on this one. I thought I had mysteriously lost over 700 gold overnight. Send an in-game help request. About a week later I receive a reply that I had purchased "instant finish vault upgrade" for 768 gold! I was like OMFG no way I would have done this knowingly! I replied that it would be nice if they would implement a confirmation window on all gold purchases as this would have saved me a lot of panic and saved them from dealing with this issue the many times I'm sure it's occurred. Another week after my reply to the CSR I log in one day to find gold on my account and they even let me keep the bank upgrade lol.
~ Chuck
when did you raise it ?
too soon. Some greenland stuff still needs to be solved, so just wait and wait.
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