Before I spend any more $ on gems, I want to know how many people have not received the Dragon Rider unit as promised by CJ.
I have not received the unit. I've submitted multiple tickets in case of ticket failure or misunderstanding and have not received a single response on the issue. It's been 4 days going to 5. I think their customer support is dead or something or CS is not following ticket order as tickets are not being served according to order but randomly. I am not supporting a company with a dead CS department. If CS cannot solve this kind of simple issues, no hope in hell when guild war has problems. I have lost confidence at Gree's customer support and have cease purchases of gems until this issue is resolved.
Who has not received their Dragon Rider, post here. I'll update people who have not received. This issue needs to get solved. We have heavy gem buyers all getting the run around and people are not satisfied at all at Gree's customer support. Thanks.
Update: Looks like Gree's CS is Alive and Well and is churning through the list of players' tickets quickly who have not received Dragon Rider. I got mine already. Thanks Gree and Good Work. CJ, you Top Guy man. I got my confidence back again in Gree's CS and will you know what.