for the past 2 days i have been unable to play. I keep getting stuck at the loading screen. The loading bar gets full all the way and then nothing. The in game music does however start playing but im still stuck at the loading screen. A few times i have let it sit with the music playing for 10+ minutes and it did load up after that but as soon as i try to do something the game crashes. Im very sad. LOL.

Things i have done:
Restart my phone
Taken the battery out for a full reset
Force stopped the app
Re installed the app
Deleted other apps on phone because i thought maybe there was no longer enough memory with the new update.

I have also submitted a ticket to customer support.

Has anyone had this issue before?