Why isn't contact support working?

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Thread: Why isn't contact support working?

  1. #1
    Articulate Author Wambo's Avatar
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    Exclamation Why isn't contact support working?

    As said on the last ticket that I just wrote, I thought maybe things will be resolved better if I advertise it here. It's not really a moan just asking to be give back what is mine. Also a few ideas to help contact support:

    Describe the issue here...
    I have just accidentally brought one of those silly refills. I'm not going to use any energy today now as a result to prove that I never used the refill energy. On another note you guys still have not returned my 17 gold for an extra ally that i asked to be returned like a week or so ago. That's 37 gold to be returned please. I'm saving up for those three fallout crates which are 175 gold. Please return my gold, and once done, I will pay for more gold. Please acknowledge me. Just refill my 37 gold and take your energy and extra ally back. I don't need these things, never will. Shame we can't have the choice on what things for sale we want advertised. If your a free player you should have the choice not to see what you can buy for gold. If like me, who only wants to buy gold units but hate these refills for stamina and energy, we should be able to ask to take those choice actions away so it saves time for you guys at contact support. Or maybe an "are you sure" button when you buy anything that requires gold. You have it when you buy gold from the App Store, but not when we choose how we spend our gold in the game, it's not- which doesn't make sense and puts false ideas in our heads when we think "why". My faction will not be buying gold until you fix this matter of returning my 37 gold. It's the principle guys, come on! Ever since Funzio has turned to Gree, things have changed... For the good of the game play but for the bad of customer support at the same time. I see everyone moaning about not being replied and everyone thinking its your way sticking up your finger but no one will buy gold anymore, and this cool game will fall with this thinking.

    I for one don't want to see this, nor thousands maybe millions don't either.

    "Please-With cherries on top?"

    Best regards



    --------------------------------------------------
    Timestamp: 2013-02-15 09:44
    Player ID: 364333063

  2. #2
    Consistent Contributor Gritix's Avatar
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    Keep calm and pretend you're a pony.

  3. #3
    Master of Musings
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    Wambo, it dosnt work for past trolls. You maybe have to ask gree how to get off the troll list and become a productive member.

  4. #4
    Articulate Author Wambo's Avatar
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    We are human beings, Pony's don't have human rights.

  5. #5
    Consistent Contributor Gritix's Avatar
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    Quote Originally Posted by Wambo View Post
    We are human beings, Pony's don't have human rights.
    Plot twist, we'er all Pony's disguised as humans.

  6. #6
    Articulate Author Wambo's Avatar
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    Quote Originally Posted by Speed ump View Post
    Wambo, it dosnt work for past trolls. You maybe have to ask gree how to get off the troll list and become a productive member.
    Ever since I came back, I have been a productive member to the game. Check out my latest comments on various threads and threads of my own. Thank you for trying to contribute an idea to me Ump, but how can I when they don't read any of my tickets. It's not like I spam them, only contact them if its an urgent matter.

  7. #7
    Articulate Author Wambo's Avatar
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    An ideal matter to help gold support from random support would help resolve these matters. Gold matters obviously matters more than random matters as gold financially supports the funding of ModernWar. How about after you press the "contact support" you have to select an answer from the following two simple questions.
    -This is a currency matter
    Or
    -This isn't a currency matter

    Currency matters then get automatically prioritised to the top of the list of support matters.

    I'm sure gold players all over will be glad to agree to this?

  8. #8
    Articulate Author Wambo's Avatar
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    Remember I could be using this thread to ask about my other matters, but I haven't. It's solely about currency that people have to buy or work for.

    I hope to hear from you soon Gree.

    It will be gladly appreciated.

  9. #9
    Consistent Contributor Gritix's Avatar
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    Quote Originally Posted by Wambo View Post
    Remember I could be using this thread to ask about my other matters, but I haven't. It's solely about currency that people have to buy or work for.

    I hope to hear from you soon Gree.

    It will be gladly appreciated.
    Don't spam! Be a pony!

  10. #10
    Articulate Author Wambo's Avatar
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    Quote Originally Posted by Gritix View Post
    Don't spam! Be a pony!
    Sounds like another Joaquim...

  11. #11
    Consistent Contributor Gritix's Avatar
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    Quote Originally Posted by Wambo View Post
    Sounds like another Joaquim...
    You sound like another BBB

  12. #12
    Articulate Author Wambo's Avatar
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    Quote Originally Posted by Gritix View Post
    You sound like another BBB
    Enjoy this thread whilst you can see it using the name Gritix my friend...

  13. #13
    Prominent Poet Q Raider's Avatar
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    May 2012
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    Australia
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    Message from the Great Revenue Extension Experiment...

    We extended the event purportedly so all our guys could be around for the start and the finish.

    Then we realized that Friday was actually our RDO.

    So rather than backflip on our backflip and play with the game times.....again.

    ....We decided to give everyone the day off...

    As for your ticket....well it is currently near the top of one of our piles which is over in the mounds of piles, piled up in the corner along with a couple of errant nerf balls from our celebration event after the BfB event.

    Thank you for your patience, have a nice day and remember......Gree groats are your best friend :-)

  14. #14
    Articulate Author Wambo's Avatar
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    England
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    Quote Originally Posted by Q Raider View Post
    Message from the Great Revenue Extension Experiment...

    We extended the event purportedly so all our guys could be around for the start and the finish.

    Then we realized that Friday was actually our RDO.

    So rather than backflip on our backflip and play with the game times.....again.

    ....We decided to give everyone the day off...

    As for your ticket....well it is currently near the top of one of our piles which is over in the mounds of piles, piled up in the corner along with a couple of errant nerf balls from our celebration event after the BfB event.

    Thank you for your patience, have a nice day and remember......Gree groats are your best friend :-)
    Sounds like I should get a job there...

  15. #15
    Banned
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    Aug 2012
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    Whatever you do... do not type the letters Cj54 in any of your posts.....

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