As said on the last ticket that I just wrote, I thought maybe things will be resolved better if I advertise it here. It's not really a moan just asking to be give back what is mine. Also a few ideas to help contact support:
Describe the issue here...
I have just accidentally brought one of those silly refills. I'm not going to use any energy today now as a result to prove that I never used the refill energy. On another note you guys still have not returned my 17 gold for an extra ally that i asked to be returned like a week or so ago. That's 37 gold to be returned please. I'm saving up for those three fallout crates which are 175 gold. Please return my gold, and once done, I will pay for more gold. Please acknowledge me. Just refill my 37 gold and take your energy and extra ally back. I don't need these things, never will. Shame we can't have the choice on what things for sale we want advertised. If your a free player you should have the choice not to see what you can buy for gold. If like me, who only wants to buy gold units but hate these refills for stamina and energy, we should be able to ask to take those choice actions away so it saves time for you guys at contact support. Or maybe an "are you sure" button when you buy anything that requires gold. You have it when you buy gold from the App Store, but not when we choose how we spend our gold in the game, it's not- which doesn't make sense and puts false ideas in our heads when we think "why". My faction will not be buying gold until you fix this matter of returning my 37 gold. It's the principle guys, come on! Ever since Funzio has turned to Gree, things have changed... For the good of the game play but for the bad of customer support at the same time. I see everyone moaning about not being replied and everyone thinking its your way sticking up your finger but no one will buy gold anymore, and this cool game will fall with this thinking.
I for one don't want to see this, nor thousands maybe millions don't either.
"Please-With cherries on top?"
Best regards
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Timestamp: 2013-02-15 09:44
Player ID: 364333063