Support...

[smoored12]

Syndicate Name - Euclids Finest
Syndicate Type - Moderate Gold Spender
Syndicate Ambition - Top 50
Minimum Requirements - 100+ Or High Income per hour
Number of Bonuses Purchased So Far - 16
Fight Respect Payout 10%
Car Defense 5%
Building Output 10%
Melee Defense 20%
Gun Defense 10%
Building Defense 20%
Syndicate Member Increase +4

Contact/Syndicate Code - Code: 203727601

[Ak Killah]

Boom, we had a blip where some of the changes made in our admin tools weren't saving properly. It was only for a tiny window of time, but you might've been in that window. Just reply back and let the support person know that the gold didn't get added.

Even CJ on call for this case, Boom didn't know your influence stretched that far.

[bald zeemer]

I am always very nice to them. I never asked why they wouldn't I just dropped it after they said they couldn't refund the money. I just figured it was because it was an expansion and I had already built the space to the max. I was going to sell buildings just to get it back. Those were my thoughts anyways. But this information is good to know if it happens ever again. I just assumed they didn't refund gold.

So you utilised the "mistake" for your own benefit, and then asked for a refund?

Surely if you didn't mean to do it you'd leave it untouched, put in your ticket and wait? After all, you wouldn't have had that extra space if you hadn't expanded by "accident".

Yes, a company has an interest and probably a moral duty to fix errors in good faith, but you clearly performed an action (either on purpose or not), made benefit of the result, then suffered buyers remorse. A refund would have been an example of gree being exceptionally kind to you.