Hey all, as we head on into day two of the Battle for Brazil, I want to extend a massive thanks to all of you for the support, participation, patience and feedback during the launch of the event. This was not a small feature; World Domination as a whole is as big as a brand new game, and we were stunned by the level of participation in this one. To those of you who are loving it right off the bat, we're glad to hear. To those of you who hit some unforeseen frustrations, we hear you and are working to smooth those out.
To round that out, here are some updates on currently reported issues/feedback:
Fixed:
-Some android players not able to access faction screen without crashing: fix deployed earlier yesterday.
-Factions stuck in exceedingly long wait queues: fix deployed this morning. Please keep us posted if your faction encounters this again.
-Leaderboard: The leaderboard is back up.
In Progress/partial fix:
-Stats fluctuating on the combat page: partial fix deployed. Some players iOS-side are still seeing occasional fluctuations; the engineers are looking into that again.
-Inaccurate win/loss ratio: We're still looking into why some wins aren't counting. Remember that it is the WD points that count and not the win/loss (i.e. you don't get anything for winning).
-Missing/inaccurate WD points: If you notice discrepancies, send a ticket to support through the in-game contact with details, so that we have your info and the engineers can investigate.
-Server update error when attacking: We put out an initial fix for this yesterday, but we understand some people are still seeing this. The team is continuing to look into this.
Not bugs, but good to know about:
-Anyone in guild being able to declare war: We hear you on this one, and are looking into ways to address this for the next event. The original design decision here was due to the fact that we did not want factions stuck waiting if their leader had to take care of an important real-life concern (or had just gone awol), and/or situations where part or most of the faction was on during off hours and still wanted to accumulate some points. We ARE investigating reports of players stuck in an endless battle loop, but so far the cases we have looked at in-depth have been someone in the faction hitting the button. Again, we hear you on this one.
-Can't see any of the event interface: You need to be on the current iOS or Android build to see/participate in the event, and you need to be in a faction. Make sure to update.
-Can't join or create a guild: This is because factions are locked down during the WD event. You'll be able to join or create guilds after the event is over.
-Can't designate a defense leader/purchase fortifications during a battle: Guild administration (buying things for the guild, designating a defense leader, etc.) can still be done during WD but need to be done outside a battle.