Howto: track your support tickets

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Thread: Howto: track your support tickets

  1. #1
    Master of Musings mxz's Avatar
    Member Since
    Jul 2012
    Location
    The 99%
    Post Count
    2,774

    Howto: track your support tickets

    How long have I not known about this site?!
    https://crimecity.zendesk.com/home

    • Enter your email address (the one you send support tickets from and get responses on)
    • Have it create/reset your password
    • View all your open and closed tickets


    If you click on your name in the top right it shows how many tickets you've opened. I'm at 50...way higher than I thought.

    Ran a search and it looked like only a handful of MW folks posted about it...sorry that this is old news, but figured there must be a couple slow folks like myself.
    #smug

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  2. #2
    Prominent Poet Euchred's Avatar
    Member Since
    Oct 2011
    Location
    Meticulously Collecting
    Main Game
    Kingdom Age
    Post Count
    1,740
    Cool wasn't aware if this, only 8 tickets for me which I expected because I hate when I have to message them.

  3. #3
    Articulate Author Mikecore's Avatar
    Member Since
    May 2012
    Location
    Greece
    Post Count
    442
    Quote Originally Posted by mxz View Post
    How long have I not known about this site?!
    https://crimecity.zendesk.com/home

    • Enter your email address (the one you send support tickets from and get responses on)
    • Have it create/reset your password
    • View all your open and closed tickets


    If you click on your name in the top right it shows how many tickets you've opened. I'm at 50...way higher than I thought.

    Ran a search and it looked like only a handful of MW folks posted about it...sorry that this is old news, but figured there must be a couple slow folks like myself.
    50 open tickets?....wow!!!
    HTC veteran

  4. #4
    Master of Musings mxz's Avatar
    Member Since
    Jul 2012
    Location
    The 99%
    Post Count
    2,774
    Quote Originally Posted by Mikecore View Post
    50 open tickets?....wow!!!
    Only like 6 open, the rest have been closed. Oldest open one: 20 days, newest open one: 1 day.

    There's also one from October that got closed but never resolved. Have to bump that one.
    #smug

    Ready to build a Movie Theater, Loft or Night Club? Click here.
    CC Loot Drops 20130122_3
    MW Loot Drops mw20121214_1

  5. #5
    Verbose Veteran Tomatoneverdie's Avatar
    Member Since
    Jun 2012
    Location
    Crime City #514175553
    Post Count
    677
    Great info, thanks, mxz....
    I'm a chick magnet, only problem, I repel....


  6. #6
    Consistent Contributor Indianluke's Avatar
    Member Since
    Nov 2012
    Post Count
    161
    Wow great info!!! I just registered thank u!

  7. #7
    Consistent Contributor DvD's Avatar
    Member Since
    Sep 2012
    Location
    Los Angeles
    Post Count
    181
    Good stuff, thanks for posting (PS I'm way slower than you)



  8. #8
    Articulate Author LongFingers's Avatar
    Member Since
    Nov 2012
    Post Count
    408
    Thanks mxz! Awesome Again

  9. #9
    Verbose Veteran
    Member Since
    May 2012
    Location
    MD
    Post Count
    831
    10 for me.
    I need to up my numbers. Can't appear to be for the status quo.
    Always Famous......

  10. #10
    Banned
    Member Since
    Jul 2012
    Location
    canada
    Post Count
    355
    I've known about this for a while now. If I would have known people were in the dark about this I would have posted it ages ago. This should definitely be sticky'd
    In fact a support thread should be sticky'd with all important info such as bonuses and event rules

  11. #11
    Consistent Contributor
    Member Since
    Aug 2012
    Location
    Australia
    Post Count
    180
    Nice work mxz cheers mate

  12. #12
    Prominent Poet Dudebot121256's Avatar
    Member Since
    Aug 2012
    Location
    Canada
    Post Count
    1,408
    Haha, I wonder why I've never heard of this site >_<
    Thanks, Mxz.

  13. #13
    Prominent Poet Dr. Dengus's Avatar
    Member Since
    May 2012
    Location
    CA
    Post Count
    2,021
    Still awaiting a response from a 3 week old ticket to remove my 110 henchman lol. Definitely isn't an urgent issue, but would be nice to have that deadweight removed from my mafia.

    MW: 126 058 489
    CC: 312 373 670
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  14. #14
    Consistent Contributor Rocky35's Avatar
    Member Since
    Feb 2012
    Post Count
    124
    Thanks bro, didn't know about this. 34 tickets total, 3 pending.
    Add me: 984 600 858

  15. #15
    Banned
    Member Since
    Mar 2012
    Location
    Essex
    Post Count
    1,327
    58 in total, with 3 still open. I'm one moany bugger it seems

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