Fail to load hood!!!

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Thread: Fail to load hood!!!

  1. #1
    Verbose Veteran Vito Corleone's Avatar
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    Fail to load hood!!!

    I was moving around my building and one of the Rock Cafes got crazy that it used 6x7 fotstamp compared to the other 7x6 so I had to rotate it. I thought it was a client issue and removed the stored data + cache data.

    And after that I cannot load my hood?
    What to do? I have tried to reinstall the app but that didn't help.
    Just contact support?
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  2. #2
    Verbose Veteran Vito Corleone's Avatar
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    Ok my hood actually loaded after I received the daily scratcher. So perhaps it needed a server update or something.
    But I still have the problem that I have switched one of the Rock Cafes 90 degrees so it build the same as the other Rock Cafe.
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  3. #3
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    Are the building done being built?

  4. #4
    Verbose Veteran Vito Corleone's Avatar
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    Yes. I had them beside each other at first and then I tried to move them and then it's almost like the footprint has changed for one of them. So I had to rotate it 90 degrees.

    http://imageshack.us/photo/my-images...112808332.png/
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  5. #5
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    Quote Originally Posted by Vito Corleone View Post
    Ok my hood actually loaded after I received the daily scratcher. So perhaps it needed a server update or something.
    But I still have the problem that I have switched one of the Rock Cafes 90 degrees so it build the same as the other Rock Cafe.
    wow I just looked at your hood and I see what you mean thats weird, contact support

  6. #6
    Verbose Veteran Vito Corleone's Avatar
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    The "wrong one" had a correct foot stamp before.
    Not sure if it's a client issue.
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  7. #7
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    Got me, I know very little about computers

  8. #8
    Verbose Veteran Vito Corleone's Avatar
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    CC Acount: 421 615 007
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  9. #9
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    Yeah I saw it, I'ld attach that to a email to support let them solve it. Sorry I can't help you more then that, good luck

  10. #10
    Verbose Veteran Vito Corleone's Avatar
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    Yeah I have sent in a ticket to support.
    Sometimes I have had problems that the building look doesn't correspond to its footprint. Usually after I have moved around the buildings a lot. Don't know if the APP runs out of memory or something.
    Usually a restart solves the issues and that's why I'm surprised I still have this issue...and with jsut 1 of the Rock Cafes as well.
    CC Acount: 421 615 007
    MW Account: 494 398 266

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