Originally Posted by
Thunder Child
Since I have a pretty good idea this will get read by the right people, I have decided to make my own direct appeal to Gree to improve the communication between company and Forum.
The situation at present is clearly strained. There are undoubtedly issues that need to be resolved, issues which affect every MW player in some way or other. It is unlikely there is going to be a magic fix to all of these in one go, and to be honest the giveaways and the forthcoming 40% gold sale will only appease people for so long.
What is required is a small but important step toward getting things back on track, and it can be achieved relatively painlessly by once again having a dedicated person assigned to the MW Forum to communicate in meaningful way with the people on the Forum. The benefits would be felt by ALL - Gree, Forumites and MW players everywhere.
It would need to be someone other than CCM, I think, who undoubtedly has enough on his plate; and someone who has the remit to make a certain amount of decisions him or herself, or at least be someone who can contact and deal with other Gree personnel to actually get things done and feedback to the Forum in a meaningful way.
This has been done in a piecemeal way previously, but even that tended to buoy up the Forum. However, a weekly scheduled drop-in of some kind could achieve so much more, so long as there is a genuine desire on Gree's part to resolve and move beyond the current bag of problems. Setting aside one day each week - "Feedback Friday" perhaps - sends a clear signal that Gree values the input and concerns of its customers, as well as acknowledging that it wants to resolve any issues there might be with the game. Key to this, however, is the need for Gree's appointed person to pursue and action issues, and then actually get back to the Forum members on the following drop-in session with meaningful answers, data etc.
As for the Forum members, it would be necessary to avoid an all-out mugging straight out the door, and some sort of self-regulation (of the kind envisaged previously in the "Decorum in the Forum" thread) would ensure that real issues are raised, prioritized, etc.
The idea needs working through properly, of course, but it seems to me that this represents a common sense option that can be implemented relatively swiftly and easily. More importantly, it would be a clear step in the right direction that would go a long way to resolving some of the tensions which are currently detracting from this great game.
One thing is clear, the majority of Forum members are united in their desire to improve the game and establish a productive relationship with Gree. Why not seize this opportunity to move forward in a positive way?
Thanks for your time,reader.
