I have a BIG problem. Please help. Click thread for details.

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Thread: I have a BIG problem. Please help. Click thread for details.

  1. #1
    Steady Scribe
    Member Since
    Mar 2012
    Post Count
    85

    I have a BIG problem. Please help. Click thread for details.

    I have a problem regarding my account...I successfully transfered my game and opened the app several times but now i no longer can. Now when I try to open the app, I get this message that says "Unrecognized server response. Please try again in a few moments." I have tried and retried lauching the app several times over the course of 3 or so days. I have sent an email to support but gotten no response. I am level 125 so if I can't restore my account, I will be very angry. For what its worth, my code is 215 516 887. Please help.

  2. #2
    Prominent Poet PawnXIIX's Avatar
    Member Since
    May 2012
    Post Count
    2,363
    We can't help fix the problem, we can only diagnose the problem.

    Support take longer than 3 days, sometime we wait a week or more for problems to be fixed.


    Now then, I've never seen this. Server maintenance pop-ups mean you were banned, but this is something I've never seen. There could just have been a problem transferring your account over. Do you still have you other device? Try connecting from that device and see what the server says about it.
    Level: 238 - Mafia: 500
    Fights Won/Lost: 42,695/7,013
    Robberies Won/Lost: 22,601/587
    Attack: 53,285,488
    Defense: 42,211,410
    IPH: $14,972,834
    Syndicate: HTC White
    Updated: 5/21/14 11:21 PM EST
    Add me! - 544754891
    Add me! - 113853218

    .:|Twitter: https://twitter.com/Saw_JaD |:.
    .:|Help me get a partnership! - www.youtube.com/user/eQXIIX |:.

  3. #3
    Supreme Scholar Dipstik's Avatar
    Member Since
    Jan 2012
    Post Count
    8,515
    Nice try, Santa!
    Quote Originally Posted by murf View Post
    Dippy, may be a little harsh in this thread, but he's right...
    Still mad at Bostick.

    I'll be back when the moderation is reasonable. Enjoy the forum you created, Gree.

  4. #4
    Prominent Poet PawnXIIX's Avatar
    Member Since
    May 2012
    Post Count
    2,363
    Quote Originally Posted by Dipstik View Post
    Nice try, Santa!
    ...and here I was, expecting maybe a sensible response.

    ... Lol...
    Level: 238 - Mafia: 500
    Fights Won/Lost: 42,695/7,013
    Robberies Won/Lost: 22,601/587
    Attack: 53,285,488
    Defense: 42,211,410
    IPH: $14,972,834
    Syndicate: HTC White
    Updated: 5/21/14 11:21 PM EST
    Add me! - 544754891
    Add me! - 113853218

    .:|Twitter: https://twitter.com/Saw_JaD |:.
    .:|Help me get a partnership! - www.youtube.com/user/eQXIIX |:.

  5. #5
    Steady Scribe
    Member Since
    Mar 2012
    Post Count
    85
    I still have my old device, and I can open my other account on it without any problems. What I dont understand is why i was able to open the app before ON THE NEW DEVICE and now get that stressfull message. Do you have any further suggestions or information?

  6. #6
    Prominent Poet PawnXIIX's Avatar
    Member Since
    May 2012
    Post Count
    2,363
    Quote Originally Posted by Satya View Post
    I still have my old device, and I can open my other account on it without any problems. What I dont understand is why i was able to open the app before ON THE NEW DEVICE and now get that stressfull message. Do you have any further suggestions or information?
    Hmm, then something happened on their end. That's what it sounds like. I'd say wait a little longer, support seems to be really good with dealing with non-item issues
    Level: 238 - Mafia: 500
    Fights Won/Lost: 42,695/7,013
    Robberies Won/Lost: 22,601/587
    Attack: 53,285,488
    Defense: 42,211,410
    IPH: $14,972,834
    Syndicate: HTC White
    Updated: 5/21/14 11:21 PM EST
    Add me! - 544754891
    Add me! - 113853218

    .:|Twitter: https://twitter.com/Saw_JaD |:.
    .:|Help me get a partnership! - www.youtube.com/user/eQXIIX |:.

  7. #7
    Steady Scribe
    Member Since
    Mar 2012
    Post Count
    85
    thank you so much. I will wait like you have suggested. I may ask for further advice if new informaition comes to life.Thanks again.

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