Thread to thank Support Staff

[Feng1234]

Ok, with the recent flood of tickets to support about stuff, I thought I might start a quick thread thanking those who have been consistently fast and curteous to respond to our tickets.

I sent one today and had a response from CE within 10 minutes and likewise for the subsequent replies. So a big thanks CE.

So if you have someone who have helped you a lot, why not give them a thanks here. Perhaps Gree and or CCM can pass it on to those people when they meet at the office.

If there are support who have been a total ass, why not post them up as well? But make sure you post full situation otherwise it might be justified.

[CJ54]

I'll let CE know.

For the negative ones, CCM and I would actually prefer if people sent us any concerns/negative issues directly to us, so that we can address those constructively.

[Fun]

I sent a ticket a few days ago about mw still no reply, the other tickets I have sent have been replyed to decently fast and CE has helped on a few

*applauds*

[DenZ1]

I'll join. Sent ticket about promo truck that got resolved within a day.
Thank you.

[PawnXIIX]

Still waiting for my truck and another item...i'll send a PM now.

[Dipstik]

Had a couple cheaters frozen lately... Got a good response on the game version reverting issue.

[PawnXIIX]

Had a couple cheaters frozen lately... Got a good response on the game version reverting issue.

Not to try to derail, but that's a really good thing that they're getting frozen. Could you PM me the verdict on the game version reverting? I'd like to know how that panned out.

[TZora]

indeed gotta appreciate the fast support i've enjoyed always. must have contacted support 10 times so far and each time i got a reply within a few hours.

thanks gree support, u guys rock!

[Dipstik]

I was told by "C" that it's against the rules.

[TZora]

what if u applied gold somewhere and it didn't apply and still got removed from your account? those amazing "an unknown error occurred".

still, ppl may go on asking for it whether they deserve it or not. edited the post.

btw dips, dnt u think gree is in a better position to decide whether a player deserves it or not

[Feng1234]

Can we post up a few names if possible so we can see if there is a consistent trend for some of our good reps? Thanks peeps.

[Feng1234]

I'll let CE know.

For the negative ones, CCM and I would actually prefer if people sent us any concerns/negative issues directly to us, so that we can address those constructively.

Thanks CJ.

[Lonestoner]

J England has helped me out multiple times after the dreaded misclick gold purchases.. Definitely thanks for the speedy responses!

[Dudebot121256]

Only had 2 bad experiences with support, the other 4-5 were good. Mostly done by CE (If someone could thank him, that'd be great).

[Jᵘᴵᵉˢ]

I'll let CE know.

For the negative ones, CCM and I would actually prefer if people sent us any concerns/negative issues directly to us, so that we can address those constructively.

interesting...this thread attracted a staff response within 9 minutes...but when we have legitimate concerns or queries involving events, promotions or other game news, we often don't get a response at all. so they're obviously watching, but don't care enough.