TRANSFERING FROM OLD iOS DEVICE --> NEW iOS DEVICES (esp. iPhone5)

[Aha]

Early on in the game if you did a transfer, you would lose your gems. Has anyone had trouble with their gems in the transfer with either transfer method?

Support had to transfer my game for me at the weekend as I have forgotten my funzio id password and I had no problems, still got all my gems

Service from support was excellent too, thumbs up 👍

[Met497]

Hi, can anyone help me?
I had to change my iPhone (faulty) but before Apple took it back I prepared my 3 games: CC, MW & KA by entering my ID and password in the in-game transfer box under Old Device.
When I had received my new phone (today) after getting it all set up, I again entered my ID and password in the in-game transfer box but this time under New Device.
CC installed ok but both MW & KA reported "no old device associated with this game".
I have been referred to this forum by Customer services!
What can be done to recover the two missing games, both of which I had invested more time (and money) into than I care to think about. All this bearing in mind that the original phone is back with Apple?
Here's hoping.

[Vapor]

I've misplaced my Funzio ID etc. too. I sent them a request to transfer my game via the ingame support ticket on Friday ... I am still waiting for them to transfer and its now Tuesday ... anyone else having issues like this?

[DragCro]

DragCro
Member
Join Date
Sep 2012
Location
Croatia
Posts
37
Can somebody help me I want to restart my game.How to begin from level one. I am at level 44 now my atack is 45000 & def 35000,if If I can to delete it I will hat I will like to transfer it to somebody who wants this account
KA 290-157-689

[The_Red]

dip your phone in water.

[DragCro]

dip your phone in water.

i want New start

[DragCro]

I have a new start transfered game on my second mobile

[Funkey monkey]

I got a new iphone today. I hit transfer on my old phone and then set up my new phone from a back up from my old phone. However, I couldn't open KA on the new phone. It kept saying to Restart the Game. That didn't work. I submitted a ticket but didn't want to wait. I went ahead did a factory reset by clearing out all the data on my phone. I then loaded KA and it restarted as if a brand new game. I could then go into the transfer and input my username and password and my game is working again and my new phone. I then did another factory reset and then did another restore from backup. Now my new phone is all back to normal and I can play KA.

[198569556]

Hi, can anyone help me?
I had to change my iPhone (faulty) but before Apple took it back I prepared my 3 games: CC, MW & KA by entering my ID and password in the in-game transfer box under Old Device.
When I had received my new phone (today) after getting it all set up, I again entered my ID and password in the in-game transfer box but this time under New Device.
CC installed ok but both MW & KA reported "no old device associated with this game".
I have been referred to this forum by Customer services!
What can be done to recover the two missing games, both of which I had invested more time (and money) into than I care to think about. All this bearing in mind that the original phone is back with Apple?
Here's hoping.

I have had the same problem with KA. Setup Funzio ID on old device and setup transfer with id and password. Apple took back my ipad and i restored from backup, started KA and as expected new id and new game. Went to ingame transfer area and this time clicked on new device, ended up with the same error message "no old device associated with this game". ive emailed support and have been waiting for 24 hours so far with the only response being i have a ticket number.

[chaoticstorm]

hey guys i need help i lost my Allie code and i got the new iphone 5 y iphone 4 was wiped can anyone help me get my accont back i put 100$s of dollars into the game and months of game time please help me!@!@!

[Elisar]

Works on MW also, these are the steps I use and it works.
On New device you want to transfer to:
1. Enter your Funzio ID (Mine was Elisar)
2. Enter an email address
3. Enter your password (if you haven't got one, set up an account in the forum).

On the old device you want to transfer the game off of:
1. Enter your Funzio ID you entered on the old device.
2. Enter the email address you entered on the old device.
3. Enter the password you entered on the old device.

Now go to the New device. Select "Transfer", then select "New Device" to indicate you are transfering the game to this device.

Next, go to the old device where your game is now, select "Transfer" then select "Old Device", indicating you are moving the game from this device to the new device.

Confirm your transfer, input your password and wait for confirmation from the game. Then restart the game on your New device, the game is there ready to play.

Basically, you are setting up an identical ID for both devices. Once that is done, you are designating one as the "Old device you are transferring the game from" and the "New device you are tranferring the game to". Then you launch the transfer. Poor directions to a simple process makes it confusing. Especially when you have worked so long to get your game to where it is and you are afraid of losing it.

[blackwalkerhd]

hi and sorry for my english, hope its fine.
I have a problem during an account transfer between two ios device.
Game is "Kingdom Age".

I have 2 funzio id, 2 iOS device and 2 game (kingdom age) installed.

i do the same operation with both:
on both the iOS device i set "old device" and transfer and he say all was ok and set.

Then i reinstalled the game.
Start with one and set it as "new device" and all work perfect:
Funzio ID: funzioid1
email: email1

So i do the same with the second account:
Funzio ID: funzioid2
email: email2

but when i click on transfer, "new device" it say:
"No old account associated with your Funzio ID, please set an old device".

I hope you can help me and have my second account back...
hope i dont lost all...


Someone can point me to where i can ask for help?
thanks for your time

[bbwalker]

hi and sorry for my english, hope its fine.
I have a problem during an account transfer between two ios device.
Game is "Kingdom Age".

I have 2 funzio id, 2 iOS device and 2 game (kingdom age) installed.

i do the same operation with both:
on both the iOS device i set "old device" and transfer and he say all was ok and set.

Then i reinstalled the game.
Start with one and set it as "new device" and all work perfect:
Funzio ID: funzioid1
email: email1

So i do the same with the second account:
Funzio ID: funzioid2
email: email2

but when i click on transfer, "new device" it say:
"No old account associated with your Funzio ID, please set an old device".

I hope you can help me and have my second account back...
hope i dont lost all...


Someone can point me to where i can ask for help?
thanks for your time

this forum is dead or what?
nobody have an answer for me?
i contact also "http://www.funzio.com/" but no answer!!!

They are able only to get money?
no words...at last no words i can say here!!!!!!!!!!!!!!!!!!!

[Acidist]

I transfered Today all 4 Games to my new Iphone.Everything work

[Ranger4Life]

this forum is dead or what?
nobody have an answer for me?
i contact also "http://www.funzio.com/" but no answer!!!

They are able only to get money?
no words...at last no words i can say here!!!!!!!!!!!!!!!!!!!

You need to use the same id for both devices.

Old device.
id1
email1
password1

New device
id1
email1
password1