TRANSFERING FROM OLD iOS DEVICE --> NEW iOS DEVICES (esp. iPhone5)

[Spydrax]

So i just got a new iphone5 under my warranty. I sent in a ticket with all the necessary info they requested and the replied with me telling them to tell them again what i already sent the only thing is i didn't include the udid or whatever so i'm trying to get that and now I'm gonna reply with screenshots of my stuff will this work?

The UDID is unnecessary. I've provided information they need for transfer previously in this thread; that's all a tech needs to transfer your account.

All that other data, that's shown when you try to send a ticket from the in game help, is overkill.

[Horakian]

In preparation for all of you getting a new iPhone5, iPad, iPod, etc.....please do the following:

1. Write down or record your Alliance Code in a safe place (piece of paper, email it to yourself, device screenshot to your iCloud acct)

2. Once you get your brand spankin' new iPhone5 (or other device), use in the in-game Support Request button and ask to transfer your game (include the Alliance Code from Step #1)

3. Wait for awesome & handsome/beautiful support specialist to reply back saying your game has been transfered!


Keep in mind you cannot transfer between iOS and Android, this is specifically for iOS devices!

Thanks for reading!





-er

-Sorry if I'm messing something up my first post-
I recently bought wife an Iphone 5 and wanted to put my account from my IPod (that had a broken screen being heald by tape). I attemped to transfer the game like it says in the help section and it did not transfer my account ( just the game itself). I then opened a ticket and gave gree all the info they request for a transfer any I got a big
WE'RE NOT TRANSFERING ACCOUNTS RIGHT NOW
Did I not give them enough information? And does anyone know how to transfer modern war? Please help I have 350k stats and done wanna lose my account but more cracks appear every day!

[Spydrax]

-Sorry if I'm messing something up my first post-
I recently bought wife an Iphone 5 and wanted to put my account from my IPod (that had a broken screen being heald by tape). I attemped to transfer the game like it says in the help section and it did not transfer my account ( just the game itself). I then opened a ticket and gave gree all the info they request for a transfer any I got a big
WE'RE NOT TRANSFERING ACCOUNTS RIGHT NOW
Did I not give them enough information? And does anyone know how to transfer modern war? Please help I have 350k stats and done wanna lose my account but more cracks appear every day!

I suggest you ask in the Modern War forum; they may have more insight into that game than here in Kingdom Age. Although, the process is likely the same.

If I were to give an educated guess though, I'd say that following my outline in previous reply, just change the title of the ticket, using the appropriate game title.

Beyond that, don't use the in-game help, use the Internet version, also, posted earlier.

Hope this helps, good luck.

[Carbon_D]

PLeeeeease make KA for Android

[Snake1]

I followed Spydrax instructions and they still did not assist. Does anyone else have any ideas please. I would like to get this fixed as soon as possible.

Thanks

[Spydrax]

I followed Spydrax instructions and they still did not assist. Does anyone else have any ideas please. I would like to get this fixed as soon as possible.

Thanks

Hello Snake,
I missed your post explaining exactly what you're trying to do; would you please repeat the query?

[Snake1]

Hello Snake,
I missed your post explaining exactly what you're trying to do; would you please repeat the query?

I purchased the new phone yesterday. I am trying to transfer my account from my older iPhone to the new one. I followed your instructions completely. It has been almost a day. I received the email response that they received the request. It just has not worked as of yet. I appreciate your assistance in the matter.

Thanks,

[Skyraiders]

I purchased the new phone yesterday. I am trying to transfer my account from my older iPhone to the new one. I followed your instructions completely. It has been almost a day. I received the email response that they received the request. It just has not worked as of yet. I appreciate your assistance in the matter.

Thanks,

good luck Snake1..!

[Snake1]

Thanks Skyraiders, I am just trying to stay positive. I kept my older phone just in case. I hope they fix it by next weekend for the war.

[Snake1]

Sirius Help with Ticket number 940126
Can you please help with this ticket number. I have responded very politely to your customer service. I just need the account transfer to my new phone. I even replied with everything labeled. Any help would be greatly appreciated.

Thanks,

[Spydrax]

Sirius Help with Ticket number 940126
Can you please help with this ticket number. I have responded very politely to your customer service. I just need the account transfer to my new phone. I even replied with everything labeled. Any help would be greatly appreciated.

Thanks,

I'm sure your request will be fulfilled Snake. Please be patient and allow them 2-4 days before pressing the matter. Once you've received your next response, whether it be completing the transfer, or other, that's when you reply, to that email, should you need to there. I don't believe Sirius do CJ54 have anything to do with this process or department.

[Tigertiger55]

I followed all the advice given here but with no luck. Trying to transfer from an ipad1 to a new iPadmini. Set up Funzio ID on both devices and logged in on both. Set old device on iPad went to mini and set new device :
"No old account account associated with your Funzio ID please set an old device".
Any help? Also, will my new account appear on the old device?

[larrydavid]

Getting the "No old account associated with your Funzio ID, please set an old device." Just read through this thread and it makes want to quit this game.

Does anyone have any recent good news on this front?

[Spydrax]

Yes LD, a member of my guild bought new phone over the weekend; she did as I explained and received the 'standard' response after one day. She told me, I told her to inform them, she no longer has her old device; she had her kingdom the next day. She missed a small amount of the event, but was in at the beginning and the end. Everything was done in less than 3 days.

[larrydavid]

Yes LD, a member of my guild bought new phone over the weekend; she did as I explained and received the 'standard' response after one day. She told me, I told her to inform them, she no longer has her old device; she had her kingdom the next day. She missed a small amount of the event, but was in at the beginning and the end. Everything was done in less than 3 days.

Wow, thanks...I hope it happens before war.