The iOS transfer process DOES NOT WORK. PLEASE HELP.

[E-Train]

I got a new iPhone and had to transfer my profile. I followed the process step by step and it did not work. I then submitted a ticket to Gree and 5 days later (this morning) received an email from "V" saying my ticket was closed and that the old profile had been successfully restored. I opened Crime City and it proceeded to load for hours. I took a phone call so it closed, and then when I reopened it, there was nothing. It was a brand new game all over again, just like when I tried to transfer it before. Has this happened to anyone? Gree please help! Am I doing something wrong?

[Randolph]

We have 3 members still out off their game because of this. Our leader is non responsive and GREE doesnt do anything!!! Its getting annoying again!

[E-Train]

why did they ever change things?? The Funzio ID thing worked perfectly. Android still has it.. Damn Apple!