Support?

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Thread: Support?

  1. #1
    Verbose Veteran
    Member Since
    Jan 2012
    Location
    Michigan
    Post Count
    930

    Support?

    Has anyone heard from support in a while ? I won the double currency event but still no gold! They even admitted that I won and have no idea y I never got my gold. I bought 3 vaults during the so called event. I also have another open ticket. Anyone else think this is unexceptable?!

  2. #2
    Banned
    Member Since
    Apr 2012
    Location
    West London
    Post Count
    1,001
    I've been waiting over a week now for a ticket to be resolved. It's definitely not acceptable

  3. #3
    Prominent Poet The Billionaire's Avatar
    Member Since
    Mar 2012
    Location
    England
    Post Count
    1,392
    Sounds unacceptable to me along with the fact that they cut the winners pool down to 250 and then removed the Top 250 prize modifier as well.

    Company, game and forum are all slowly going down the pan.
    CC History

    Financial District Fallout >FC's unbeaten reign came to an end in a fair fight against SAS on 18/11/13.

    We Be Clubbin' District >Fight Club won its 14th district in a row and retired as the greatest syndicate in CC.

    Nightlife District Knockout >Lights Out took 1st place from SAS by a mere 47,644 points.

    Bay Harbor Beach Brawl >1st. TAW - 128m, 2nd. SAS - 122m, 3rd. SC - 40m


  4. #4
    Verbose Veteran
    Member Since
    Jan 2012
    Location
    Michigan
    Post Count
    930
    Yes not only is support failing us but the game itself is heading in the wrong direction

  5. #5
    Prominent Poet
    Member Since
    Nov 2011
    Location
    TP
    Post Count
    1,117
    namechangings still happen within 24 hours.. just sayin
    lvl: 250
    atk: 17m+ @ 230 mafia
    iph: 14m

    ID 431 445 807

  6. #6
    Verbose Veteran
    Member Since
    Jan 2012
    Location
    Michigan
    Post Count
    930
    Thank you v for the bright side 👍😘

  7. #7
    Prominent Poet
    Member Since
    Nov 2011
    Location
    TP
    Post Count
    1,117
    no probs big brother💪 i have 2 pending tickets as well, only got the usual confirm mail. but i can say for sure they did chage a name last night which was requested just hours befor. not going more into detail but this buffles me.
    lvl: 250
    atk: 17m+ @ 230 mafia
    iph: 14m

    ID 431 445 807

  8. #8
    Banned
    Member Since
    Apr 2012
    Location
    West London
    Post Count
    1,001
    Quote Originally Posted by vitus79 View Post
    namechangings still happen within 24 hours.. just sayin
    I beg to differ v

  9. #9
    Prominent Poet i need muney's Avatar
    Member Since
    Jan 2012
    Location
    Problem?
    Post Count
    1,519
    My ticket was resolved after two weeks of waiting.
    Pay the game the way it's meant to be payed!

  10. #10
    Prominent Poet
    Member Since
    Nov 2011
    Location
    TP
    Post Count
    1,117
    Quote Originally Posted by QPR View Post
    I beg to differ v
    no oil to the fire here plz, go to the ck thread for this 😉
    lvl: 250
    atk: 17m+ @ 230 mafia
    iph: 14m

    ID 431 445 807

  11. #11
    Verbose Veteran
    Member Since
    Jan 2012
    Location
    Michigan
    Post Count
    930
    So really funny ! They just gave me my gold!!! Coincidence ?

  12. #12
    Verbose Veteran
    Member Since
    Feb 2012
    Post Count
    592
    I've been muted for weeks now and no resolution yet. Getting tired of people yelling at me on my wall about me being anti-social now LOL.

  13. #13
    Verbose Veteran
    Member Since
    Jan 2012
    Location
    Michigan
    Post Count
    930
    What'd u get muted 4?

  14. #14
    Lurker
    Member Since
    Jun 2012
    Post Count
    5

    Crime

    The crass ciphers did not bother responding to my emails 3-4 weeks ago.

    Typical customers are crap philosophy.

    What do you expect for 5m/mo? They are going broke, and you want support?!

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