I sent in a ticket on the 9th and it's now the 13th... nothing.
I sent in a ticket on the 9th and it's now the 13th... nothing.
Someday - and that day my never come, I'll call upon you to do a favour for me. But until that day, accept this justice as a gift.
No luck here either. At least support was great, but now even that is broken.
Hope it'll return to normal eventually.
Pay the game the way it's meant to be payed!
At least a week. I think they start events, go on vacation while the money rolls in, and when they come back for a few days they answer a few tickets.
I know that's probably not actually the case, but they really do a piss poor job of making it seem otherwise at this point. Responding with "thanks for bringing this issue to our attention, we will look into it" or "sorry for the inconvenience, I have returned to your account the 15 gold that was accidentally spent" takes two minutes, maybe less if they have all the responses canned now. There really is very little excuse for waiting a week to receive those types of responses.
hmmm.... you usually get a response in a day. Support are awesome for me.
Yeah, I have a gamebreaking bug at the moment, still waiting after 4 days. Ugh
hard to plan income expansion when I have no idea how much money i have...
This game has support?
Eyelusion - Level 199 - TL 409
Show me a good loser and I'll show you an idiot.
~Leo Durocher
[QUOTE=ChipChipperson;328328]Yeah, I have a gamebreaking bug at the moment, still waiting after 4 days. Ugh
hard to plan income expansion when I have no idea how much money i have...
QUOTE]
The same issue happened to me after upgrading to Android 4.1. Was this the same for you?
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