With the acquisition by GREE we've been in a period of transition and development. I'd like to go over what you can expect over the next few weeks.
Forums:
- Dedicated Community staff for forums and social media
- Forum and social media events
- Forum revamp
- Greater clarity (Patch Notes, Event threads, etc)
Community:
- Dedicated Community staff
- Community-specific events and promotions
- Greater degree of interaction between Community staff and players on a daily basis
- Way more content!
Support:
- More support staff
- Faster turnarounds
- Better standardization of best practices to improve quality
- Higher visibility
- New support system