FAO: Joey

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Thread: FAO: Joey

  1. 05-09-2012, 03:26 AM #1
    QPR
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    FAO: Joey

    Has your gold issue been resolved yet mate?
  2. 05-09-2012, 07:32 AM #2
    Joeycool
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    Yes mate. Got it credited to my game today.

    11 days it took.

    You get a response yet?

  3. 05-09-2012, 07:34 AM #3
    Dreno33
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    Quote Originally Posted by Joeycool View Post
    Yes mate. Got it credited to my game today.

    11 days it took.

    You get a response yet?
    so did you pay any extra charges??? they should refund you AND give you the gold...
    I haven't played since 2012... I heard there was inflation since, lol.
    NAME LVL BONUS INCOME ATT : DEF
    MW Dreno33 60 UK 3XX,XXX,XXX 66,XXX,XXX,XXX,XXX : 68,XXX,XXX,XXX,XXX
    CC TheDreno33 62 Tycoon 70,XXX,XXX 9,XXX,XXX,XXX : 7,XXX,XXX,XXX
    GREE bought Funzio's games for $210 Million! Why?
    I downloaded it for free!
  4. 05-09-2012, 07:36 AM #4
    Joeycool
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    My bank charged me £20. They wouldn't give me a refund

  5. 05-09-2012, 07:38 AM #5
    Dreno33
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    Quote Originally Posted by Joeycool View Post
    My bank charged me £20. They wouldn't give me a refund
    plus you didnt even WANT to buy the second vault. wtf...
    I haven't played since 2012... I heard there was inflation since, lol.
    NAME LVL BONUS INCOME ATT : DEF
    MW Dreno33 60 UK 3XX,XXX,XXX 66,XXX,XXX,XXX,XXX : 68,XXX,XXX,XXX,XXX
    CC TheDreno33 62 Tycoon 70,XXX,XXX 9,XXX,XXX,XXX : 7,XXX,XXX,XXX
    GREE bought Funzio's games for $210 Million! Why?
    I downloaded it for free!
  6. 05-09-2012, 07:43 AM #6
    Fricco
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    Good to hear you had the issue resolved JC.
    Did they give any explanation on why it took so long ?
  7. 05-09-2012, 07:53 AM #7
    QPR
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    Quote Originally Posted by Joeycool View Post
    Yes mate. Got it credited to my game today.

    11 days it took.

    You get a response yet?
    Glad to hear that.

    Yes they have sorted out my request as well so happy days !
  8. 05-09-2012, 08:27 AM #8
    Joeycool
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    Quote Originally Posted by Fricco View Post
    Good to hear you had the issue resolved JC.
    Did they give any explanation on why it took so long ?
    No explanation for anything. No apology for late reply. No apology for not crediting the gold. Did not address any issues that I raised.

    The email literally said.

    Thank you for providing the receipts.

    I have credited the missing gold to your account.

    Worst customer service I have experienced in a long time I'm afraid.

  9. 05-09-2012, 08:28 AM #9
    Gaming Will
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    Dang Joey, sorry to hear that. Now don't go spend it all in one place!
    Proud member of HTC White!!!
  10. 05-09-2012, 09:05 AM #10
    sez
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    Quote Originally Posted by Joeycool View Post
    No explanation for anything. No apology for late reply. No apology for not crediting the gold. Did not address any issues that I raised.

    The email literally said.

    Thank you for providing the receipts.

    I have credited the missing gold to your account.

    Worst customer service I have experienced in a long time I'm afraid.
    What did I say? Event ends anddddddd BOOM, ticket resolved.
  11. 05-09-2012, 09:15 AM #11
    Joeycool
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    Quote Originally Posted by sez View Post
    What did I say? Event ends anddddddd BOOM, ticket resolved.
    You were spot on with that Sez!

  12. 05-09-2012, 09:53 AM #12
    QPR
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    Quote Originally Posted by Joeycool View Post
    You were spot on with that Sez!
    I would tell them they are taking the pi...ss and you want some sort of compensation
  13. 05-09-2012, 09:56 AM #13
    Joeycool
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    I'm pretty sure they dont care! I feel lucky to have got anything out of them at all to be honest mate

  14. 05-09-2012, 11:27 AM #14
    QPR
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    Quote Originally Posted by Joeycool View Post
    I'm pretty sure they dont care! I feel lucky to have got anything out of them at all to be honest mate
    I agree with that buddy. The reply I got seemed very generic which, after waiting a week IMHO is not on.
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