How does support work,
Im trying to support through the automatic link in game, however it doesmt have room for an email to reply to, is that why im not getting any replies. I have lost 80 tapjoy gold due to the stupid misclick refill thing and I want to get my gold back, from the 'great' support as everyone refers to.
Although Im not sure if it a my fault why I have never been helped.
Contact support if you need help , either by through the game:
Menu >> MORE>> HELP >> Contact support ( would be top left corner)
OR alternatively you can email them at:
support@funzio.com
Be sure to include:
1)Which game you are submitting a ticket about
2)In game name, level and code
3)Version Number, build, data/kernel
CC Ghost Level: 156 Attack: 56,885 Defense: 61,046 Income: $334,914
KA Ghost Level: 50 Attack: 12,178 Defense: 16,051 Income: 2570
293-015-965
New Concept - Event With Teams Thread
Kingdom Age iOS Beginners Guide
Et Tu Brute?
Nothing Changes Unless You Make It Change
Where I Come From, People Don't Talk Unless They Have Something To Say
Power Resides Where Men Believe It Resides
You have to click "CONTACT SUPPORT" at the top left of the help screen and not "SUPPORT" in the menu section of the help screen.Originally Posted by Shoutzaonmyboiz
Though I Wander I Am Not Lost... ~ CSCrush your enemies, see them driven before you and hear the lamentation of the women ~ ConanQuit CC on 5.16.12 .. lvl 146 .. Attacks 30339 Wins / 141 Losses .. Robberies 13838 Wins / 45 LossesQuit KA & MW on 7.06.12 .. Stats = Couldnt Care Less.FUNZIO got too GREEdy!
Please don't. Use the contact support button. Works WAAAAAAAAY better.
Those e-mails are artifacts from when we didn't have cool in-game buttons. mobile@funzio.com, crimcity-ios-support@funzio.com, etc; all of those are old and shouldn't be used.
If you can't log into the game at all you can e-mail support@funzio.com.
https://www.facebook.com/RPGMonsterQuest
Great to know. Will recommend the in game contact button instead of the email from now on.
RETIRED
Thankyou for the quick replies. This means I have been doing it write, and have just never got a reply or fix......
Not to be rude, but shouldn't we be notified of these changes before these emails are abandoned cause we do get a lot of new people and if not new, we always advise each other to contact support by emailing support@funzio.com which is wrong info.
What is the best way to contact support other than the in game method. I prefer emailing but that's just me.
Last edited by Ghost818; 04-24-2012 at 07:36 PM.
CC Ghost Level: 156 Attack: 56,885 Defense: 61,046 Income: $334,914
KA Ghost Level: 50 Attack: 12,178 Defense: 16,051 Income: 2570
293-015-965
New Concept - Event With Teams Thread
Kingdom Age iOS Beginners Guide
Et Tu Brute?
Nothing Changes Unless You Make It Change
Where I Come From, People Don't Talk Unless They Have Something To Say
Power Resides Where Men Believe It Resides
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