Hard-Reset = no cloud saving crime city?

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Thread: Hard-Reset = no cloud saving crime city?

  1. #1
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    Hard-Reset = no cloud saving crime city?

    Been playing Crime City for android some time now.

    I was in a situation i had to hard reset the phone, but when i reinstallerd crime city... every progress is gone? Isn't crime city cloud saved? Omg...

    I would like to continue my game but NEVER start over ... help?

  2. #2
    Developer Nicolette's Avatar
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    Sorry to hear that.

    Can you submit a ticket via Menu > More > Help > Contact Support? If you have your mafia code that will be a big help.

  3. #3
    Prominent Poet sexkitteh's Avatar
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    So there IS a way to reset game on android ^^


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  4. #4
    Master of Musings Ghost818's Avatar
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    Quote Originally Posted by sexkitteh View Post
    So there IS a way to reset game on android ^^
    As CCM likes to say, Anything is possible. Send a Ticket in to support either in game with the instructions our fellow developer listed, or send an email at support@funzio.com

    Make sure to include your in game name, mafia code, version #, build, data (or kernel i think for android) this makes things faster for them.
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  5. #5
    Prominent Poet i need muney's Avatar
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    Since android devices are so well designed, factory resetting most likely changed the id and now CC server cannot recognize you.
    Pay the game the way it's meant to be payed!

  6. #6
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    Thanks for the reply ... I have issued a ticket.. 3 times.. the first ticket was send before my hard reset .. the other 2 after.. maybe my old account (bozz) can be reckonized with that info... My current id is 98 921 559 the old Id I can't remember.... Tickets were.sent with (all 3) jvdbos.88@gmail.com. thanks 4 the help again

  7. #7
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    hope this gets sorted out for you.

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