Android won't load

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  1. #1
    Lurker
    Member Since
    Aug 2014
    Main Game
    Crime City
    Post Count
    14

    Android won't load

    Android won't download this game. Started with last update. Bldgs loading in same spot,people in hoods only dots. Unab to play some events. Started with last update in October. Tried to uninstall then reinstall but now gets to 30% and says unable to download data. I've seen other people with this issue, but no way to resolve. Anyone know how to fix? Also, iOS will no longer let me send ticket. It tells me I have to set up an email. This was previously done don't know how to redo it. Anyone know how to fix or contact support otherwise?

  2. #2
    Verbose Veteran Mrs Cash's Avatar
    Member Since
    Dec 2014
    Main Game
    Crime City
    Post Count
    892
    support@decagames.com

    If you have a previous sent/emailed ticket, forward that, it contains device and account info.

    As for Android issues, I haven't had any recently on any of my three Androids, which surprises me, considering I am usually a game issue magnet.
    And also no issue sending an ticket on iOS, just sent one this morning.

    When ur device asks to set up an email account, that usually means it's a device issue, not a game issue. In my own experiences.

    Also, when things get wonky, a device restart sometimes helps.

    Good luck...
    Android, wifi

    CC Mafia Codes: 888 701 464, 503 892 849, 608 943 190, 864 348 557, 502 240 575
    CC 720 641 277 Syndicate Code💥Daily players wanted, team, participate in all syndicate events. Officers must be on GroupMe. No gold, only donate Syndicate Base materials.

    💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥.

    MW Alliance Codes: 712 849 183, 135 451 857, 250 563 636
    MW 751 241 780 Faction Code 💥

  3. #3
    Verbose Veteran Mrs Cash's Avatar
    Member Since
    Dec 2014
    Main Game
    Crime City
    Post Count
    892
    Apparently that email isn't working. Just checked my email, and this is the auto response received. SERIOUSLY!?!?!?!?!?!?!? WTF?!?!?


    Dear Player,

    Thank you for reaching out to us.

    Unfortunately this email address is not being monitored and we won't be able to get back to you. In order to submit a support ticket, please visit support.decagames.com.

    We are looking forward to your request!

    Regards,
    DECA Support
    Android, wifi

    CC Mafia Codes: 888 701 464, 503 892 849, 608 943 190, 864 348 557, 502 240 575
    CC 720 641 277 Syndicate Code💥Daily players wanted, team, participate in all syndicate events. Officers must be on GroupMe. No gold, only donate Syndicate Base materials.

    💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥.

    MW Alliance Codes: 712 849 183, 135 451 857, 250 563 636
    MW 751 241 780 Faction Code 💥

  4. #4
    Articulate Author Daswi's Avatar
    Member Since
    Nov 2012
    Location
    Va Bch, VA
    Post Count
    289
    Android can't get into game AGAIN!!!!!!!

  5. #5
    Verbose Veteran Mrs Cash's Avatar
    Member Since
    Dec 2014
    Main Game
    Crime City
    Post Count
    892
    Same here, 2 different Androids. iOS loaded.
    Android, wifi

    CC Mafia Codes: 888 701 464, 503 892 849, 608 943 190, 864 348 557, 502 240 575
    CC 720 641 277 Syndicate Code💥Daily players wanted, team, participate in all syndicate events. Officers must be on GroupMe. No gold, only donate Syndicate Base materials.

    💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥.

    MW Alliance Codes: 712 849 183, 135 451 857, 250 563 636
    MW 751 241 780 Faction Code 💥

  6. #6
    Verbose Veteran Mrs Cash's Avatar
    Member Since
    Dec 2014
    Main Game
    Crime City
    Post Count
    892
    Ffs. I sent in a ticket, thru the link here. I was told to uninstall and reinstall. I am NOT doing that. So I can add yet another unwanted and unneeded account to my manage account list, that they cannot and will not delete? They are ****ing idiots, odg. That right, I said that, Alan...
    Last edited by Mrs Cash; 01-14-2020 at 08:56 AM.
    Android, wifi

    CC Mafia Codes: 888 701 464, 503 892 849, 608 943 190, 864 348 557, 502 240 575
    CC 720 641 277 Syndicate Code💥Daily players wanted, team, participate in all syndicate events. Officers must be on GroupMe. No gold, only donate Syndicate Base materials.

    💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥.

    MW Alliance Codes: 712 849 183, 135 451 857, 250 563 636
    MW 751 241 780 Faction Code 💥

  7. #7
    Verbose Veteran Mrs Cash's Avatar
    Member Since
    Dec 2014
    Main Game
    Crime City
    Post Count
    892
    For schitz and giggles, I uninstalled and reinstalled.
    Guess what?

    It still doesn't work.
    Shocking, isn't it.

    FFS.
    Android, wifi

    CC Mafia Codes: 888 701 464, 503 892 849, 608 943 190, 864 348 557, 502 240 575
    CC 720 641 277 Syndicate Code💥Daily players wanted, team, participate in all syndicate events. Officers must be on GroupMe. No gold, only donate Syndicate Base materials.

    💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥.

    MW Alliance Codes: 712 849 183, 135 451 857, 250 563 636
    MW 751 241 780 Faction Code 💥

  8. #8
    Verbose Veteran Mrs Cash's Avatar
    Member Since
    Dec 2014
    Main Game
    Crime City
    Post Count
    892
    Still nothing.

    Nothing in Announcememts.
    Nothing here.
    Nothing via email.
    ****ers...
    Attached Images Attached Images
    Last edited by Mrs Cash; 01-14-2020 at 03:32 PM.
    Android, wifi

    CC Mafia Codes: 888 701 464, 503 892 849, 608 943 190, 864 348 557, 502 240 575
    CC 720 641 277 Syndicate Code💥Daily players wanted, team, participate in all syndicate events. Officers must be on GroupMe. No gold, only donate Syndicate Base materials.

    💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥.

    MW Alliance Codes: 712 849 183, 135 451 857, 250 563 636
    MW 751 241 780 Faction Code 💥

  9. #9
    Verbose Veteran Mrs Cash's Avatar
    Member Since
    Dec 2014
    Main Game
    Crime City
    Post Count
    892
    Back in, 24hr thing it seems.
    Android, wifi

    CC Mafia Codes: 888 701 464, 503 892 849, 608 943 190, 864 348 557, 502 240 575
    CC 720 641 277 Syndicate Code💥Daily players wanted, team, participate in all syndicate events. Officers must be on GroupMe. No gold, only donate Syndicate Base materials.

    💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥💥.

    MW Alliance Codes: 712 849 183, 135 451 857, 250 563 636
    MW 751 241 780 Faction Code 💥

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