Thread: Android won't load
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11-06-2019, 02:00 PM #1
- Join Date
- Aug 2014
- Posts
- 14
Android won't load
Android won't download this game. Started with last update. Bldgs loading in same spot,people in hoods only dots. Unab to play some events. Started with last update in October. Tried to uninstall then reinstall but now gets to 30% and says unable to download data. I've seen other people with this issue, but no way to resolve. Anyone know how to fix? Also, iOS will no longer let me send ticket. It tells me I have to set up an email. This was previously done don't know how to redo it. Anyone know how to fix or contact support otherwise?
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11-07-2019, 10:12 AM #2
support@decagames.com
If you have a previous sent/emailed ticket, forward that, it contains device and account info.
As for Android issues, I haven't had any recently on any of my three Androids, which surprises me, considering I am usually a game issue magnet.
And also no issue sending an ticket on iOS, just sent one this morning.
When ur device asks to set up an email account, that usually means it's a device issue, not a game issue. In my own experiences.
Also, when things get wonky, a device restart sometimes helps.
Good luck...CC Mafia Codes: 888 701 464, 503 892 849, 608 943 190, 864 348 557, 502 240 575
Syndicate 💥 720 641 277
MW Alliance Codes: 712 849 183, 135 451 857, 250 563 636
Faction 💥 751 241 780
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11-09-2019, 11:05 AM #3
Apparently that email isn't working. Just checked my email, and this is the auto response received. SERIOUSLY!?!?!?!?!?!?!? WTF?!?!?
Dear Player,
Thank you for reaching out to us.
Unfortunately this email address is not being monitored and we won't be able to get back to you. In order to submit a support ticket, please visit support.decagames.com.
We are looking forward to your request!
Regards,
DECA Support
CC Mafia Codes: 888 701 464, 503 892 849, 608 943 190, 864 348 557, 502 240 575
Syndicate 💥 720 641 277
MW Alliance Codes: 712 849 183, 135 451 857, 250 563 636
Faction 💥 751 241 780
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01-14-2020, 04:34 AM #4
Android can't get into game AGAIN!!!!!!!
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01-14-2020, 06:01 AM #5
Same here, 2 different Androids. iOS loaded.
CC Mafia Codes: 888 701 464, 503 892 849, 608 943 190, 864 348 557, 502 240 575
Syndicate 💥 720 641 277
MW Alliance Codes: 712 849 183, 135 451 857, 250 563 636
Faction 💥 751 241 780
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01-14-2020, 07:44 AM #6
Ffs. I sent in a ticket, thru the link here. I was told to uninstall and reinstall. I am NOT doing that. So I can add yet another unwanted and unneeded account to my manage account list, that they cannot and will not delete? They are ****ing idiots, odg. That right, I said that, Alan...
Last edited by Mrs Cash; 01-14-2020 at 08:56 AM.
CC Mafia Codes: 888 701 464, 503 892 849, 608 943 190, 864 348 557, 502 240 575
Syndicate 💥 720 641 277
MW Alliance Codes: 712 849 183, 135 451 857, 250 563 636
Faction 💥 751 241 780
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01-14-2020, 08:58 AM #7
For schitz and giggles, I uninstalled and reinstalled.
Guess what?
It still doesn't work.
Shocking, isn't it.
FFS.CC Mafia Codes: 888 701 464, 503 892 849, 608 943 190, 864 348 557, 502 240 575
Syndicate 💥 720 641 277
MW Alliance Codes: 712 849 183, 135 451 857, 250 563 636
Faction 💥 751 241 780
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01-14-2020, 11:03 AM #8
Still nothing.
Nothing in Announcememts.
Nothing here.
Nothing via email.
****ers...Last edited by Mrs Cash; 01-14-2020 at 03:32 PM.
CC Mafia Codes: 888 701 464, 503 892 849, 608 943 190, 864 348 557, 502 240 575
Syndicate 💥 720 641 277
MW Alliance Codes: 712 849 183, 135 451 857, 250 563 636
Faction 💥 751 241 780
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01-15-2020, 04:30 AM #9
Back in, 24hr thing it seems.
CC Mafia Codes: 888 701 464, 503 892 849, 608 943 190, 864 348 557, 502 240 575
Syndicate 💥 720 641 277
MW Alliance Codes: 712 849 183, 135 451 857, 250 563 636
Faction 💥 751 241 780