Allies reduction issue

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Thread: Allies reduction issue

  1. #1
    Moderator RecallDoro's Avatar
    Member Since
    Nov 2018
    Post Count
    183

    Allies reduction issue

    Dear players,

    Many of you contacted us to share that their stats have been changed today. This was due to our upcoming allies reduction test event.

    We are investigating why this happened that early and we reverted the change as soon as we could. Your stats should be back to usual status by now.

    As a workaround if your allies number is still not back to its usual status, you can add one ally to get his account back to normal state.

    Our team is still working on getting fixed for everyone but in the meantime, that might help many of you.

    We will still have the test event running at the expected time today and the allies reduction will start roughly 30 minutes before the test event starts.

    Thank you for your understanding,
    Your Deca team

  2. #2
    Moderator RecallDoro's Avatar
    Member Since
    Nov 2018
    Post Count
    183
    Dear warriors,

    If you still face discrepancies with your number of allies, this is a display issue. You can solve it by cleaning your cache related to the game.

    For Android, this can easily be done by following these steps :
    - open the settings on your device
    - open either "storage" or "app manager" (depending on your Android version)
    - tap on "other apps"
    - find the MW app and tap on it
    - select "clean the cache"

    For iOS, the only option to clean the cache fully and safely is to uninstall and reinstall the app.

    Please note that we will revert the allies size change in the hour following the end of our current test event. If one hour after the event ends, you do not see any change, please, use the steps above.

    Thank you for your understanding,

    Your Deca team

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