Thread: Hceb issues now - unreal
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05-09-2018, 09:27 PM #1
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- Apr 2013
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Hceb issues now - unreal
So now hceb isn’t totalling the total points so far that we have earned in hceb, which means that prizes for total points scored in the 4 day event will not be given out. My point total should read 20 points after 2 days but it shows 0 points total.
Can a moderator look into this and see if this error will be caught or are we doing another event where prizes wil not be given out.
I can’t attach the picture to show it. If someone can tell me how I will Post the picture of what I mean.
I’m on iOS so not sure if droid shows the same.
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05-09-2018, 09:52 PM #2
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05-09-2018, 10:28 PM #3
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- Aug 2013
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Mine is the same. Zero points. Thanks Deca!!!
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05-09-2018, 10:41 PM #4
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Mine is normal.. Android.. hopefully its just display issue for ios
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05-09-2018, 11:31 PM #5
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Mine is ok (on my iPad anyway, haven't checked on the phone). iOS as you can guess!
"The Tokyo Rose of the Trailer Park"
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05-10-2018, 07:29 AM #6
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0 points aswel on droid.. should be 20.
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05-10-2018, 09:11 AM #7
Seems random and definitely more widespread now... asking around community chats this morning, it looked like just iOS was affected, but now I see Androids are, too.
All 7 of my iOS accts have 0 total points
Thanks for all of your reports here.Line ID: clementine88
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05-11-2018, 09:28 AM #8
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- Jan 2014
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Lynn I have a 6 year old grandson who is now doing cut and paste in kindergarden. He only goes in the morning so if the little ones at Gree/Deca need some pointers for the next run of this event he is available in the afternoon after his nap. Let me know when to bring him.
In Canada a Vault of Gold on Android is $100.00 and on iOS it is $140.00
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05-11-2018, 02:51 PM #9
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05-11-2018, 04:15 PM #10
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05-11-2018, 04:52 PM #11
lol this is ridiculous. i ended up with 24 points but got rewarded for 10 points only. yaaaay grt f up deca hahaha
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05-11-2018, 10:16 PM #12
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05-11-2018, 06:03 PM #13
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- Oct 2013
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All 40+ members of my syndicate had the wrong scores. Why pay out the rewards when they know it’s broken? It just makes it harder to resolve it
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05-11-2018, 07:22 PM #14
I have not come across anybody who got the correct points on Android or iOS.
Day1 NPCs were expected, but something unforeseen happened to Day3's matching algorithm or the matching server, I'm guessing... Oh well! We all got an easy 20 points, and in the end DECA will make sure we get the rewards we "earned" even with the easy 20 points.
As far as the rewards that we got when HCB ended, that info is already loaded on to the servers; it's actually easier to let the servers run out the event than change things before the event ends.Line ID: clementine88
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05-12-2018, 06:31 AM #15
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- May 2013
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