I want my gold and refills back

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Thread: I want my gold and refills back

  1. #1
    Articulate Author
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    I want my gold and refills back

    I want a refund and the customer service email doesn't work.
    ZFG like a unicorns privates are where dreams are born.

  2. #2
    Verbose Veteran
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    I also would like a refund but will never happen.

  3. #3
    Articulate Author
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    Quote Originally Posted by HavingFun View Post
    I also would like a refund but will never happen.
    perhaps if we pray really hard our dreams will come true.
    ZFG like a unicorns privates are where dreams are born.

  4. #4
    Verbose Veteran reticlover's Avatar
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    they told everyone not to ise any. sucks to be yall
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  5. #5
    Master of Musings TZora's Avatar
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    why do you guys find it so hard to get a refund? just send deca/gree an email for a refund. if they dont reply (which they will not), request a refund from google/apple. make sure to include a screenshot of your email to gree/deca. google/apple might shoot an email to gree/deca and never get a reply, which would go in your favor. simple.

  6. #6
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    Quote Originally Posted by reticlover View Post
    they told everyone not to ise any. sucks to be yall
    they said it hours after the event started.
    ZFG like a unicorns privates are where dreams are born.

  7. #7
    Verbose Veteran Mrs Cash's Avatar
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    Quote Originally Posted by Dirty Larry View Post
    they said it hours after the event started.
    It doesn't help that when they, Admin, posts on our wall, we don't get any kind of alert. I don't check my wall. Barely anyone checks here or the Announcements forum. How are we supposed to know that there is a problem? I only found out by checking a thread here, and it just so happens that you, Dirty Larry, mentioned the wall posts.
    Anyone that used gold or used packs should be fully reimbursed. That's the thing about programming, a little bit of this logic and/or a little bit of this logic, and poof, there's the answer. In a perfect world, we would get reimbursed, but look who we have to deal with, super geniouses, and yup, we are all screwed.
    Last edited by Mrs Cash; 04-09-2018 at 03:00 PM.
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  8. #8
    Articulate Author
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    Quote Originally Posted by Mrs Cash View Post
    It doesn't help that when they, Admin, posts on our wall, we don't get any kind of alert. I don't check my wall. Barely anyone checks here or the Announcements forum. How are we supposed to know that there is a problem? I only found out by checking a thread here, and it just so happens that you, Dirty Larry, mentioned the wall posts.
    Anyone that used gold or used packs should be fully reimbursed. That's the thing about programming, a little bit of this logic and/or a little bit of this logic, and poof, there's the answer. In a perfect world, we would get reimbursed, but look who we have to deal with, super geniouses, and yup, we are all screwed.
    Didn’t see any notification in game until the following day.

  9. #9
    Consistent Contributor
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    Quote Originally Posted by reticlover View Post
    they told everyone not to ise any. sucks to be yall
    Some syns were still able to play the event, not knowing that there were issues until long after war started. Since event wasnt called off until day 2, and no prizes will be given, everyone that spent gold or refills should be given them back.

  10. #10
    Verbose Veteran
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    Quote Originally Posted by reticlover View Post
    they told everyone not to ise any. sucks to be yall
    Sorry, we aren’t on SAS and we don’t get direct texts from Deca. I would have never known if it wasn’t posted here.

  11. #11
    Lurker
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    Quote Originally Posted by HavingFun View Post
    I also would like a refund but will never happen.
    It does state in GREE’s TOS that you have the right to request only up to the last 6 months of fees that youve paid back.

  12. #12
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    Quote Originally Posted by Rocket202 View Post
    It does state in GREE’s TOS that you have the right to request only up to the last 6 months of fees that youve paid back.
    It also says you can't autotap. Seems that isn't enforced.
    ZFG like a unicorns privates are where dreams are born.

  13. #13
    Verbose Veteran
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    Quote Originally Posted by Rocket202 View Post
    It does state in GREE’s TOS that you have the right to request only up to the last 6 months of fees that youve paid back.
    Not supposed to buy/sale accounts either but we all know that happens at the top.
    Last edited by HavingFun; 04-10-2018 at 05:03 AM. Reason: Deca sucks

  14. #14
    Steady Scribe
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    Quote Originally Posted by Dirty Larry View Post
    they said it hours after the event started.
    And they said they'd refund all gold and refills used, didn't they, I'm sure they did?

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