i mentioned that last year.. and year before that.. and year before that.. and year before that too. it has never worked. even in gree times ppl sent emails to that id and were told just use the ingame contact system. if u dont get a reply thru the ingame support, then there is no other way to get support. i mean, there is no other way to get an "auto-reply" .. there, corrected myself lol
So no one knows the email address then...
so did anyone have any luck reaching deca support recently?
I have sent in quite a few tickets in the last 2 months, in both Crime City and Modern War, which have the same support email address. I just checked my inbox, which I rarely do, and I haven't had any reply or auto reply from Gree/Deca since January 30th. Doesn't mean the email address is wrong, it just means there is either a problem or we are all simply being ignored.
It would be nice if a mod would let us know if there is an issue with support/tickets.
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I sent one in 7days ago and never got auto reply.. so last night I forwarded that same email to them again and it worked i got the auto reply.. try the same see if it works 🙄