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12-22-2017, 11:57 AM #1
- Join Date
- Dec 2014
- Location
- London, England, the UK -'Capital of the World' ;-)
- Posts
- 187
22/12 raid has become 'unavailable' ?? Wth ??
Thought it was just my device but no many of our Guild have same problem .
Basically the 'Raid' pop up has disappeared & no amount of reloading or updating seems to work .
Please try to fix soon , as the 'just got in & have four days off work crowd' are going to do their nuts .
Thanks & a very Merry Christmas to you all ....
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12-22-2017, 12:13 PM #2
They have delayed the raid for global server, the EU raid has been halted (or will be soon).... no timeline given on when it will start.
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12-23-2017, 02:29 AM #3
- Join Date
- Dec 2014
- Location
- London, England, the UK -'Capital of the World' ;-)
- Posts
- 187
Thanks . I understand why now after I heard of people exploiting a bug . Oh well these things happen ... I hear it may be up & running again at 5pm GMT , so that's something at least .
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12-23-2017, 07:30 AM #4
- Join Date
- Dec 2014
- Location
- London, England, the UK -'Capital of the World' ;-)
- Posts
- 187
OKAY NOW YOU'VE *RESET THE GAME* , am I and others going to get the stuff we PURCHASED BACK ?????
Bought 20 Silver Coins in that Pack yesterday & all my upgrades using them are GONE .
Also 63 Gold Keys have vanished - I had to stock up on them as I didn't have enough Armour slots available .
AND A MAJORITY OF MY 2* FUSIONS HAVE GONE TO ! I understand that many took advantage yesterday , but I did not ,- don't see why I should suffer because your Team let a bug through . Thanks for attention on this matter .
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12-24-2017, 10:18 PM #5
yeah they did say they will work on refunds for people who bought stuff within the rollback period. They haven't really mentioned when or how they are gonna do this. I don't know if it's sufficient to just wait patiently, or if you re supposed to contact support. Right now everything is a huge chaos, and I don't really see any benefit of proactively taking action. I mean, sure maybe it will be refreshing to complain at a CS rep or something.. but I don't know what tangible progress it will make towards an actual compensation. I'd probably advise you to wait.. collect all ss of receipts in case you might be asked for proof.
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12-28-2017, 04:27 AM #6
- Join Date
- Dec 2014
- Location
- London, England, the UK -'Capital of the World' ;-)
- Posts
- 187
Thanks Cafédecoy :-)
I think I got everything back bar my 63 Gold Keys . Things got a little Screwy for a while ....