Gathering information on Lags in game

**solper** · 08-06-2017, 10:25 AM

I got this message: This app have trouble with google service ...

**vdubber** · 08-06-2017, 10:56 AM

This is all a smoke screen. Really Deca/ Green are going to give us some new massive updates. ��

**Mila Relyt** · 08-07-2017, 12:16 AM

Here's something that might help you pinpoint the android issues. I had decided to forgo the collecting on the base since it is not worth the five minutes or so for each account. But since it is a force of habit to hit the collect all button when I see it, I hit those buttons on two accounts on two identical tablets. So, I said oops and shut down the app on one tablet and restarted it to get at the raid boss. Well that account got back into the game and it turns out all the buildings were collected. Meanwhile, the other tablet that I didn't close and restart the app, was still clocking on the collect all action. So, whatever the issue is, the database must have been updated in the split second before I shut down the app. I tested it with moving buildings and starting upgrades also. Shutting down and restarting the app right away was faster than waiting for the app to finish clocking - the building was moved or the update was started on the shut down and restarted account. However, shutting down and restarting the app still took more time than the seven to ten seconds for the iPhone 4 to complete the same task.
Also, it would be nice if you could also fix the seven minutes it takes for the iPhone to log in, versus the one minute login of the Android.

**Brunstock** · 08-08-2017, 12:13 AM

Originally Posted by Mila Relyt

Here's something that might help you pinpoint the android issues. I had decided to forgo the collecting on the base since it is not worth the five minutes or so for each account. But since it is a force of habit to hit the collect all button when I see it, I hit those buttons on two accounts on two identical tablets. So, I said oops and shut down the app on one tablet and restarted it to get at the raid boss. Well that account got back into the game and it turns out all the buildings were collected. Meanwhile, the other tablet that I didn't close and restart the app, was still clocking on the collect all action. So, whatever the issue is, the database must have been updated in the split second before I shut down the app. I tested it with moving buildings and starting upgrades also. Shutting down and restarting the app right away was faster than waiting for the app to finish clocking - the building was moved or the update was started on the shut down and restarted account. However, shutting down and restarting the app still took more time than the seven to ten seconds for the iPhone 4 to complete the same task.
Also, it would be nice if you could also fix the seven minutes it takes for the iPhone to log in, versus the one minute login of the Android.

1 thing at a time mila........they are juggling so many problems right now that 1 mistake and they will be buried by them....

**Arizona** · 08-11-2017, 06:02 PM

Is there anyone at Gree/Deca that knows how to fix the lag in the game? Every week it seems to get slower and slower. This is the worst I've seen WD. Spinning circles, no update that the wall or DL is dead. Just so much lag it's barely playable now. Reminds me when I first downloaded MW on an iPhone 3g in 2012, although that was marginally better than the game today.
How can you guys keep putting out events when no one there seems to have a clue how to fix things.
Some info that something is getting done about the game would be helpful and maybe delay more people quitting the game, or is everything working as intended?

**PITA4PRES** · 08-12-2017, 01:05 AM

Takes forever to do anything. Last EB event I was in boss 150 with 20 minutes to go and my hits wouldn't register compleyely ****ing me out of the prizes I should have earned. I also wasted gold trying to kill it Bosses are also taking anywhere from 10-15 minutes just to kill one. Takes 5 minutes for a hit to register in WD. FL was a big ****ing joke as I couldn't even get one account fully deployed in a battle. Deploys would get kicked back or take forever to deploy. When you have to try to limit how many deploys you do at a time to try to avoid them being kicked back, you're of no use to your faction when that happens. Freezes last two minutes at least and can't deploy a thing. Maps don't load or take forever to load. Faction HQ and my base don't load half the time. Takes at least 2 min when switching tabs in any event. I don't bother buying the items to increase attack in Honor and Vengeance because it takes so long to purchase them and then get to where I can attack. Basically Deca purchased an app that is a complete POS.

**vdubber** · 08-12-2017, 01:59 AM

I agree. It's about time gree Deca Mecca or who ever owns it got it sorted.

**interox** · 08-12-2017, 08:40 AM

It doesn't matter whether I'm on my wifi network (5G) or on my Verizon cellular network. I have a Google Pixel XL, the game lags severely whenever I try to attack or do anything in the game. I'm on version 6.8.5, build 278. The game is literally unplayable.

**Illuminatus** · 08-12-2017, 12:34 PM

I have a samsung galaxy s8 (only a month old)
And the lag is so bad
WD is so bad this weekend
Your developers/technicians really need to sort something out fast before you start to lose gold players
It doesnt matter if im on wifi or 3g or 4g, it takes about 20seconds to do a single hit

**vdubber** · 08-13-2017, 12:10 AM

Originally Posted by Illuminatus

I have a samsung galaxy s8 (only a month old)
And the lag is so bad
WD is so bad this weekend
Your developers/technicians really need to sort something out fast before you start to lose gold players
It doesnt matter if im on wifi or 3g or 4g, it takes about 20seconds to do a single hit

20 seconds! Lol you are lucky. More like 2 - 3 mins for me on wifi

**WBS** · 08-12-2017, 02:10 PM

I think the crickets chirping from any representatives says a lot. I don't think they know how to fix it.

**vdubber** · 08-13-2017, 12:09 AM

I got iPhone 5. Downloaded mw on to it. Linked game between ios and andriod. Obviously I ended up with yet another account which I didn't want to do. Now got 9 Accounts!! BUT the new games does not lag at all on Android devices. Work that out! I can't access original account on IOS either. My thought was if that works, then I would use ios to play game ....... any suggestions on whyour I can't access the old games on ios?

**killbillbst** · 08-13-2017, 04:32 AM

I've just upgraded to iOS 11 beta and the game now takes over 3 minutes to load, up from the usual one minute or so

**interox** · 08-13-2017, 05:59 AM

It doesn't matter whether I'm on my wifi network (5G) or on my Verizon cellular network. I have a Google Pixel XL, the game lags severely whenever I try to attack or do anything in the game. I'm on version 6.8.5, build 278. The game is literally unplayable.

**Brunstock** · 08-13-2017, 09:46 AM

Since wd started I have barely been able to get in game...takes 5+ minutes to load up then the wd page takes as long but I can't see my factions scores or our opponents names or anything so it's been a complete bust for me this weekend.also,can't load the faction fltq pages at all so can't help my faction at all......neither can the other 15 players in my faction who are on droid so we will be placed lower in wd than the top 75 we normally make and we may not finish the fltq so the whole faction is losing out because of the inability of gree/deca to fix this issue.
It's about 5 weeks since this started and it's actually getting worse so FFS gree/deca,get your collective fingers out and fix the bloody game.

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