Thread: Issues with store purchases
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12-05-2016, 04:41 PM #1
- Join Date
- May 2013
- Posts
- 100
Issues with store purchases
Last cycle, I purchased LE Crates and never received the loot item (Common/Uncommon/Rare category) but the gold was deducted. Today, I purchased 2 items in store for 900 gold each (Blast line voidseeker and Blast line Batu) and never received the items that have purchased. Opened tickets but I get canned responses. Can someone from GREE please look into it? Thanks
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12-05-2016, 06:04 PM #2
- Join Date
- Apr 2014
- Posts
- 37
i just had that happen tonite also
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12-05-2016, 08:19 PM #3
- Join Date
- Dec 2013
- Posts
- 5
just happened to me as well
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12-05-2016, 09:31 PM #4
Can one of you who experienced the issue please post your 9 digit player id (NOT guild id) and what device you are on? An approximate time of the issue would also be useful. Thanks!
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12-05-2016, 10:53 PM #5
- Join Date
- May 2013
- Posts
- 100
Thank you Aurelius. Here are the ticket# 3132316 and 3136006. Both of the tickets have screen snapshots attached. I have opened the tickets in both cases as soon as it happened (i.e. +/- 5 to 10 minutes prior to sending in the ticket).
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12-06-2016, 12:59 AM #6
- Join Date
- Dec 2012
- Location
- London, UK
- Posts
- 8
I had the same thing happen to me last night. Paid for the Batu and the Voidskeeker [sic] and got nothing in return. This was within ten minutes of them appearing, so between 23:00 and 23:10 GMT. My player ID is 389-921-008 and I'm on iOS (iPad Pro).
I had previously lost 150 gold on an LE set in the last cycle in the same way - gold taken, nothing in return. I sent tickets for both of these errors but like the OP, I got zero response. That's a total of 1,950 gold that Gree has had off me for literally nothing. I can't afford to keep playing MW if Gree is going to do this continually.
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12-06-2016, 04:49 AM #7
- Join Date
- Jan 2014
- Posts
- 199
For a team member
TAP SUPer SOBERANO
ID#: 333262980
Ticket # 3131827
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12-06-2016, 04:58 AM #8
- Join Date
- Nov 2013
- Posts
- 32
This happened to me on 11/29/2016, when I tried to acquire the +7 energy regen unit. Bought both items to complete the goal (gold was reduced) but did not receive one of the units.
Player ID 243226592
Approximately 6:00 pm CST
Ticket 3131576
Device - iPhone 6Last edited by Hawktalksl; 12-06-2016 at 05:02 AM. Reason: To finish post
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12-06-2016, 05:10 AM #9
- Join Date
- Jul 2014
- Posts
- 865
So store purchasing is not working on iOS.
Can anybody confirm that the purchasing works properly on droid?
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12-06-2016, 05:16 AM #10
- Join Date
- May 2013
- Posts
- 227
Last edited by rookstar; 12-06-2016 at 05:21 AM.
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12-06-2016, 05:27 AM #11
One week into retirement and loving every minute of it. Don't miss this dumpster fire one bit!
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12-06-2016, 10:14 AM #12It's easier to fool people than to convince them that they have been fooled.
The SPENDING LAMP is ALWAYS lit in ALL GREE GAMES. SPEND it, if you got any left.
Jesse “The Body” Ventura said, “Win if you can, lose if you must, but always cheat!”In the words of Bobby Heenan: "The money's the same, whether you earn it or scam it."
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12-06-2016, 11:05 AM #13
- Join Date
- Jul 2012
- Posts
- 420
Hi,
Have a player who bought "Batu" unit from the "blast line" mission,it took gold but player did not receive unit.. cost 900 Gold.
Player ID # 144-874-312 bought around 6:30 EST,player has since bought unit again to finish set and wrapper at a later time but not had Gold returned from first Purchase.
Thank youHobbsie
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12-06-2016, 11:25 AM #14
Has any player involved bought something that wasn't using iOS?
It seems as if the safe play, if you gotta spend money is to DEW so using Google.
Plus, Google rarely charges you state sales taxes.
I don't buy gold, but when I DEW buy SUMPIN, I uses Google's marvelous PlayStore.It's easier to fool people than to convince them that they have been fooled.
The SPENDING LAMP is ALWAYS lit in ALL GREE GAMES. SPEND it, if you got any left.
Jesse “The Body” Ventura said, “Win if you can, lose if you must, but always cheat!”In the words of Bobby Heenan: "The money's the same, whether you earn it or scam it."
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12-06-2016, 12:24 PM #15
- Join Date
- Jul 2012
- Posts
- 420