Last cycle, I purchased LE Crates and never received the loot item (Common/Uncommon/Rare category) but the gold was deducted. Today, I purchased 2 items in store for 900 gold each (Blast line voidseeker and Blast line Batu) and never received the items that have purchased. Opened tickets but I get canned responses. Can someone from GREE please look into it? Thanks