Thread: Latest update
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10-26-2016, 06:22 AM #16
- Join Date
- Oct 2016
- Posts
- 147
Gree have removed my device from supported device, after nearly 2 years of playing.
I cant be the only player who are angry right now?
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10-26-2016, 12:03 PM #17
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10-26-2016, 01:35 PM #18
- Join Date
- May 2014
- Posts
- 1,625
It may suck it being able to log on. But it could also be a blessing.
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10-26-2016, 03:06 PM #19
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10-26-2016, 10:21 PM #20
- Join Date
- Jan 2013
- Posts
- 572
i have one device cant log in.. another device working fine... why gree is keeping quiet?
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10-27-2016, 04:23 AM #21
- Join Date
- Oct 2016
- Posts
- 147
What to expect when contacting an app developer
You should expect a courteous and professional response when you contact a developer about an issue. If your inquiry is about a problem with a purchase you made, you should expect a response within three business days.
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10-27-2016, 02:22 PM #22
- Join Date
- Aug 2015
- Posts
- 21
Not sure if it is intentional, we have 4 players that have been locked out of game for almost a year now because of almost same issue. Gree non supportive to get that fixed still. Their game wont load and stays on load screen. Repetative support tickets to fix or help with stuck game leads to no resolve.
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10-27-2016, 03:46 PM #23
I'm pretty sure it is not intentional. Whatever caused player lockout a year ago is not the same issue currently causing a very small number of players to ne locked out.
There must be other reasons why they have not been able to play for almost a year. Actually, I doubt there are any CS Agebts that have been around that long, heh.
Sending in repeated tickets for the same issue will get you nowhere since they will bundle tickets with the same issue into one ticket. Sending in one ticket is enough.Line ID: clementine88
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10-28-2016, 07:41 AM #24
- Join Date
- Apr 2013
- Posts
- 92
Sent one as soon as the DL was forced but still not had a reply - Oh well another retirement beckons
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10-28-2016, 08:00 AM #25
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10-28-2016, 03:56 PM #26
- Join Date
- Apr 2016
- Posts
- 24
I do not wait one year to use my purchase.
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10-29-2016, 02:37 AM #27
- Join Date
- Oct 2016
- Posts
- 147
Do not stop sending error report to google.
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10-29-2016, 07:45 AM #28
- Join Date
- Apr 2016
- Posts
- 24
Clear out the app's storage
Force stop
Reinstall
Check time, date and location
Restart
Delete all
Clean cash
REinstall all google apps
Stop app like hangouts, YouTube
Wipe cache partition
Install new os.
Fun to try somethings, but now I give up after learning a lot.
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10-30-2016, 06:21 AM #29
- Join Date
- Oct 2016
- Posts
- 147
This is not a new error.
http://forums.gree.net/showthread.ph...0-percent-mark
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11-01-2016, 02:50 AM #30
- Join Date
- Oct 2016
- Posts
- 147
New Update, how many can not log in after this?