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Thread: Latest update

  1. #16

    Join Date
    Oct 2016
    Posts
    147
    Gree have removed my device from supported device, after nearly 2 years of playing.

    I cant be the only player who are angry right now?

  2. #17
    Vile Lynn's Avatar
    Join Date
    Oct 2011
    Location
    in your dreams
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    Quote Originally Posted by solper View Post
    Gree have removed my device from supported device, after nearly 2 years of playing.

    I cant be the only player who are angry right now?
    Posts approved! Welcome to the forums, Solper!

    What Android device are you wanting to use, have been using, before the forced update?
    Line ID: clementine88

  3. #18

    Join Date
    May 2014
    Posts
    1,625
    It may suck it being able to log on. But it could also be a blessing.

  4. #19

    Join Date
    Oct 2016
    Posts
    147
    Quote Originally Posted by Vile Lynn View Post
    Posts approved! Welcome to the forums, Solper!

    What Android device are you wanting to use, have been using, before the forced update?
    Galaxy Tab 3

  5. #20

    Join Date
    Jan 2013
    Posts
    572
    i have one device cant log in.. another device working fine... why gree is keeping quiet?

  6. #21

    Join Date
    Oct 2016
    Posts
    147
    What to expect when contacting an app developer
    You should expect a courteous and professional response when you contact a developer about an issue. If your inquiry is about a problem with a purchase you made, you should expect a response within three business days.

  7. #22
    Not sure if it is intentional, we have 4 players that have been locked out of game for almost a year now because of almost same issue. Gree non supportive to get that fixed still. Their game wont load and stays on load screen. Repetative support tickets to fix or help with stuck game leads to no resolve.

  8. #23
    Vile Lynn's Avatar
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    Oct 2011
    Location
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    6,412
    Quote Originally Posted by Schizzle View Post
    Not sure if it is intentional, we have 4 players that have been locked out of game for almost a year now because of almost same issue. Gree non supportive to get that fixed still. Their game wont load and stays on load screen. Repetative support tickets to fix or help with stuck game leads to no resolve.
    I'm pretty sure it is not intentional. Whatever caused player lockout a year ago is not the same issue currently causing a very small number of players to ne locked out.

    There must be other reasons why they have not been able to play for almost a year. Actually, I doubt there are any CS Agebts that have been around that long, heh.

    Sending in repeated tickets for the same issue will get you nowhere since they will bundle tickets with the same issue into one ticket. Sending in one ticket is enough.
    Line ID: clementine88

  9. #24

    Join Date
    Apr 2013
    Posts
    92
    Sent one as soon as the DL was forced but still not had a reply - Oh well another retirement beckons

  10. #25
    carl9764's Avatar
    Join Date
    Apr 2013
    Posts
    813
    Danny best thing you will ever do mate in retirement

  11. #26
    I do not wait one year to use my purchase.

  12. #27

    Join Date
    Oct 2016
    Posts
    147
    Do not stop sending error report to google.

  13. #28
    Clear out the app's storage
    Force stop
    Reinstall
    Check time, date and location
    Restart
    Delete all
    Clean cash
    REinstall all google apps
    Stop app like hangouts, YouTube
    Wipe cache partition
    Install new os.


    Fun to try somethings, but now I give up after learning a lot.

  14. #29

  15. #30

    Join Date
    Oct 2016
    Posts
    147
    New Update, how many can not log in after this?

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