Originally Posted by
Jomama1
I took the effort to verify at the beginning of the event and was told this on 21 August:
"Thank you for writing in.
I apologize for any confusion caused. The boost Courageous Demon Knight with 8% Alliance Size increase adds up 8% more of your alliance size during the war event. We appreciate your understanding in this matter."
Nathan also gave me the same "always has been" line today which means Gree is now having their customer support engage in direct lies.
What will you do about this Gree? I would be fired if I engaged with customers the way you have engaged on this issue. It needs an actual fix. You promised one thing, confirmed when asked, and then after you took our money delivered something significantly worse. There is a common term for that. Please fix it now!