Quote Originally Posted by Clementine View Post
Tadaaah and I are employed by GREE. We work side by side with the Customer Support Team. If you have submitted a ticket and for some reason have not received any initial response in a timely manner (48 hours), then you can feel free to reach out to one of us with your ticket number and we can double check with the Support team to make sure they are aware. We can't bump your ticket to the front of the queue, but we can make sure it didn't get overlooked.
Ok, thanks for the clarification. Next time I feel overlooked by CS, I'll be sure to let you or Tadaaah know... but then you two have better things to do. (no sarcasm meant)