Are you kidding me Gree? - Page 2

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Thread: Are you kidding me Gree?

  1. #16
    Prominent Poet DEWIN NUTTIN's Avatar
    Member Since
    Jul 2014
    Location
    In da NUT hole
    Main Game
    Modern War
    Post Count
    2,381
    Quote Originally Posted by crazeejay View Post
    Don't expect it to change..........ever

    I beg to differ.
    It is changing.
    It's getting worse.
    It's easier to fool people than to convince them that they have been fooled.

    The SPENDING LAMP is ALWAYS lit in ALL GREE GAMES.
    SPEND it, if you got any left.

    Jesse “The Body” Ventura said, “Win if you can, lose if you must, but always cheat!”

    In the words of Bobby Heenan: "The money's the same, whether you earn it or scam it.
    "

  2. #17
    Master of Musings Agent Orange's Avatar
    Member Since
    Nov 2011
    Location
    Toronto Canada
    Post Count
    4,023
    Quote Originally Posted by [PM] President Hightower View Post
    Legendary matching is currently based on rank on the leaderboard. It acts as a slight rubberbanding effect.

    As for the issue of one team receiving the bonus and not another, we have an engineer looking into that right now. You are correct to think that isn't normal behavior. It is most likely related to the Leaderboard issues we experienced this weekend (post coming soon).
    That's not what I an finding. The only time I have had legendary matches is when they were completely lopsided. In other words we had no targets because the other faction was too strong or more often when we were matched with a much weaker faction with much lower level players so that available points would have been adversely affected without that 'boost'.
    Modern War
    IOS - Agent Orange - ID 863 440 860
    Free player
    Playing since 11/08/2011
    Level 240+

    Android - Agent Orange -ID 179 321 004
    Free Player since 7/18/12
    Level 33+

    War of Nations - Agent Orange - Quit the game
    Free Player since 5/30/13

  3. #18
    Master of Musings Agent Orange's Avatar
    Member Since
    Nov 2011
    Location
    Toronto Canada
    Post Count
    4,023
    Quote Originally Posted by DEWIN NUTTIN View Post
    I beg to differ.
    It is changing.
    It's getting worse.
    Indeed it is.
    Modern War
    IOS - Agent Orange - ID 863 440 860
    Free player
    Playing since 11/08/2011
    Level 240+

    Android - Agent Orange -ID 179 321 004
    Free Player since 7/18/12
    Level 33+

    War of Nations - Agent Orange - Quit the game
    Free Player since 5/30/13

  4. #19
    Articulate Author East Coast Bias's Avatar
    Member Since
    Aug 2014
    Post Count
    303
    you gotta give up. these morons don't give a shi$. even for obvious glitches like mine, where i asked to be credited for the 15/15 advance unit because the advanced goal was stuck although ultimate was working. i mean how can i get ultimate 1-5 completed without having scored 21m? this wasn't the case where i dumped at the end so i don't have any units, there were units in between goals, imagine only getting credited for normal and ultimate.

    the idiots asked for proof, and it needed to be a screenshot. i asked if they could use common sense that if i had every ultimate unit, this would appear to be different than missing all the units above a certain score because i deployed all at once. but again, idiots at gree CS said having the ultimate 5/5 unit wasn't sufficient evidence to credit the 15/15 unit, so i missed out on the wrapper that was part of WDE. again, frick@n idiots at gree who can't use common sense that if i got the higher units but missed out on one lower one, it's highly likely their problem and not mine.

    and so i told ricardo, to get real. how could your records show only 4/15 being completed when i have the ultimate units? then the communication went dead as he didn't want to continue the discussion. gree disappears when faced with logic.

    -----------------

    Hello Ken,

    Thank you for writing in.

    I'm sorry for the delay in responding your email, as we have been receiving higher volumes than usual.

    I apologize for any confusion you may have encountered with the individual goals. The deploy point requirements for the goals have to be reached within one war, though this is not explicitly listed on the goals.

    Please be informed, as per our records you have completed the goals only till Advanced War Room: Salto II (4/15). Hence, we are unable to credit the remaining reward items into your account.

    We really appreciate your understanding in this matter.

    Regards,
    Ricardo

  5. #20
    Prominent Poet
    Member Since
    Dec 2011
    Post Count
    1,474
    Best one for me was I accidentally bought a scratcher.

    I asked for a ticket for my 30 gold and said if they didn't refund me I stop buying my 2-4 vaults a month.

    I mean do I need a 6,000k cr@ppy unit in my Quilllion army?

    No can do says the customer service rep.

    Not bought anything since and I don't need to now!

    You'd think they'd realise their own jobs are on the line but same old service.

    The mentality of it.

  6. #21
    Verbose Veteran
    Member Since
    Nov 2013
    Post Count
    896
    Still waiting on any form of help. Gree, you don't care.

  7. #22
    Development Team
    Member Since
    Dec 2015
    Post Count
    352
    @East Coast Bias: Please write in one more ticket. I will leave a note for them and we can take a look at your account. If a goal was stuck, we can do a check against this. I apologize for any confusion on the issue. Please mention your forum name if it is different from your account name.

    @HGF69: Do you remember what unit you received? It's easy enough to check for junk items. Either way, please write back in and I will leave a note. Please mention your forum name if it is different from your account name.

    @andy2: Unfortunately the legendary mismatch was a result of the leaderboard issues over that weekend. The issue should be straightened out going forward. However, the nature of issue made it impossible to track the legendary mismatch. All players who were affected were awarded increased/proper leaderboard prizes and free supplies via a script. Though not a perfect solution, I hope it helps.

  8. #23
    Consistent Contributor
    Member Since
    Jan 2013
    Post Count
    163
    @Hightower I have a ticket due to the many crashes in HCB. First out of respect for ticket volume I made just one for my many acc. Second was told that I couldn't have the problem. Later was told I was compensated. I've checked my account and no Supply drops was there. Hence I couldn't have received compensation.

    Most of the time you get a standardised response from CS in the long run with the many hiccup and clear cut errors it's not good enough. Also have a issue over FL were I was cheated - still no proper response on that either.
    Danish Brigade Now looking for active players. Send me a PM if you want to know more

  9. #24
    Development Team
    Member Since
    Dec 2015
    Post Count
    352
    Many issues were closed out yesterday. Please check your email for responses. If you did receive a response and you believe you did not receive compensation described, you are welcome to respond letting them know. They will then be able to look at the account to be sure you didn't receive the compensation. You can also include all account names you believe should have been compensated.

  10. #25
    Steady Scribe
    Member Since
    Dec 2012
    Post Count
    69
    Hightower this thread refers to the Legendary matches that did not happen even though teams matched within 5 ranks of each other in the last WD. Happened to our faction and no repsonse to tiks we sent. It effected many different ranks to many factions in a terrible way...

  11. #26
    Verbose Veteran
    Member Since
    Nov 2013
    Post Count
    896
    We did not get the prizes we should have, this is a joke. You want me to list all 60 people in my faction? No response to any ticket at all, so its even more of a joke saying to reply to the response.

  12. #27
    Quote Originally Posted by HGF69 View Post
    Best one for me was I accidentally bought a scratcher.

    I asked for a ticket for my 30 gold and said if they didn't refund me I stop buying my 2-4 vaults a month.

    I mean do I need a 6,000k cr@ppy unit in my Quilllion army?

    No can do says the customer service rep.

    Not bought anything since and I don't need to now!

    You'd think they'd realise their own jobs are on the line but same old service.

    The mentality of it.

    Lmao I accidentally bought a scratcher too when just trying to swipe the screen. Was REALLY nice to spend 30 gold for a stupid scratcher thats been discontinued for like a year now. And the unit I got was obsolete even back then. And of course, they laughed at me in their standard automated reply sent back to me. No surprise there.
    Last edited by Gaming For Life; 04-07-2016 at 07:37 PM.

  13. #28
    Articulate Author East Coast Bias's Avatar
    Member Since
    Aug 2014
    Post Count
    303

    thanks PH. my ticket number is 2922895

    And yes, my IGN was different for awhile to help out a fellow player from being attacked 5000x during wde. I've changed it back to match my forum name. Would appreciate the credit of units 5-15 and the WDE wrapper that I missed out on as you needed the 15/15 advance unit.

  14. #29
    Newbie Quixa's Avatar
    Member Since
    Aug 2014
    Location
    Chicago
    Main Game
    Modern War
    Post Count
    48
    Quote Originally Posted by HGF69 View Post
    Best one for me was I accidentally bought a scratcher.

    I asked for a ticket for my 30 gold and said if they didn't refund me I stop buying my 2-4 vaults a month.

    I mean do I need a 6,000k cr@ppy unit in my Quilllion army?

    No can do says the customer service rep.

    Not bought anything since and I don't need to now!

    You'd think they'd realise their own jobs are on the line but same old service.

    The mentality of it.
    The exact issue happened to me after they moved the scratchers ahead of frontline units on iOS devices. I thought I was buying gunners and a stupid scratcher appeared for a small K unit for 30 gold bars. I submitted a ticket immediately, and I was told that they don't give refunds on chance items. When all else fails, Gree has a trick or two to get gold.

    A friend gave me a tip to buy gunners via inventory, options and frontline to avoid the issue.

  15. #30
    Verbose Veteran
    Member Since
    Nov 2013
    Post Count
    896
    still not fixed, still no help.

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