Any plans to fix the Android stat display issue???????

[elangomatt]

Customer Support likes to forward our problems to their engineers and close tickets so that it does not look like they have thousands of unresolved tickets even though their engineers has not fixed the problem still.

Then you have to restart a new ticket again and then this time, no response for weeks, because customer support has already forwarded our ticket to engineers and there is nothing else they can do except to close or ignore tickets.

Sounds about right???

Yep, that sounds pretty accurate. I know why they closed the ticket but it just stuck me as funny that they use the "solved" status when a ticket is closed and not actually fixed. A while back I re-opened a ticket a few times because they weren't giving me a unit that I should have gotten and it got to the point where they would just close my new tickets without even responding. They did close them within a few hours though so at least I knew someone was there.

[Annihilator2]

Pidgeot,

Please send in a ticket with a screenshot, if possible.

Yes, yes... And ticket with screenshot that bonuses are not shown for reward units in goals and result screens on iOS.

[SomeIdiot]

Profile display stats= 135T

When I attack an opponent, the overlay displays my true stats =545T

During WD, and even attack/raiding the 545T stat is accurate vs opponents.
The missing building upgrade #'s, I am not sure, there's so many 1000's of bonus % etc I will leave up to GREE to sort.

[[PM] President Hightower]

This is due to the order which the bonuses are applied. We are aware of the issue and are in the process of investigating. Thank you.

[Plutorules]

Damn good your here Hightower. Only took Gree 2 years or so to fix it

[Eduard]

Pidgeot,

Please send in a ticket with a screenshot, if possible.

President Hightower.

I am complaining for over a year now about this problem. I sent several tickets about this problem. Every time your robot support team says: we sent this to our specialists, bla, bla, bla. Problem marked as solved, ticket closed.

I have reopened that tickets about 10 times, I guess. No result till now. Is this bug so difficult, or do you have such poor programmers. I think the last is the reality.

I made a few weeks ago a topic to celebrate that this problem is more then a year old now.

You should shame yourself to write to us, sent a ticket. I think hundreds of players did.

But no one is taking it serious, but keep in mind, that players only work for better stats, nothing else.
And Gree is not taking it serious.

I have spent many, many hours at this subject, without any result. My trust is far below zero now.

Hope you understand that, Hightower.

[giz]

This is due to the order which the bonuses are applied. We are aware of the issue and are in the process of investigating. Thank you.

What century should we expect a issue solved message, even though the problem has not been sorted out in?

You can say that "we are aware of the issue" as many times as you'd like but until these issues get resolved(they never do) the players are going to be p+ssed off with excuses

[Eduard]

This is due to the order which the bonuses are applied. We are aware of the issue and are in the process of investigating. Thank you.

The same answer i got a year ago. So this answer is big bull****.
How much time do you need to solve this. Now i understand why there are so many bugs in this game.
Tell us straight, you don't have the know how to fix it and don't tell us lies mr. President Hightower.

[Eduard]

Mr Hightower.

You asked to sent a ticket about this problem. I think i did this more then 10 times now.

Without getting any notice my last ticket about this bug is closed and marked as solved.

This is what every time happens.


2897095 Re: Re: RE: [GREE International Inc.] Re: Re: Re: Re: Re: difference IOS and Android 25 days ago 2 days ago Solved

Above my ticket info.

Mr Hightower, This is how your support team works.