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03-18-2016, 07:57 AM #1
- Join Date
- Mar 2016
- Posts
- 3
HELP!!!!!! How do i get my gold package
I purchased a Delta Squadron 79.99 gold package and still have not received any of the gold or item that came with it who do I need to contact I have sent an email to tech help last night but no response
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03-18-2016, 08:49 AM #2
- Join Date
- Dec 2015
- Posts
- 352
Please write in a support ticket through the in-game Contact Support button. One of our CS agents will take care of you.
Note: Contact Support can be found by going to the Main Menu->More...->Help.
A screenshot of your emailed receipt should be fine. Please note that it must clearly show the date, package purchased, order number and account ID/Google Email.
If you did multiple purchases on the same day as your missing purchase, please also include a screenshot of your purchase history.
For Apple, that can be accessed through the steps detailed here: http://support.apple.com/kb/HT2727
For Google Wallet, please provide the email you use to make purchases with and the purchase history as found through the steps detailed here: https://support.google.com/googlepla.../2850369?hl=en.Last edited by [PM] President Hightower; 03-18-2016 at 09:36 AM.
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03-18-2016, 09:06 AM #3
- Join Date
- Mar 2016
- Posts
- 3
I did this last night but I don't know how I would have gotten a screen shot of payment
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03-18-2016, 09:36 AM #4
- Join Date
- Dec 2015
- Posts
- 352
Updated my first reply.
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03-18-2016, 01:39 PM #5
- Join Date
- Feb 2014
- Posts
- 280
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03-18-2016, 01:49 PM #6
- Join Date
- Mar 2016
- Posts
- 3
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03-19-2016, 11:10 PM #7