HELP!!!!!! How do i get my gold package

[Randy Rogers]

I purchased a Delta Squadron 79.99 gold package and still have not received any of the gold or item that came with it who do I need to contact I have sent an email to tech help last night but no response

[[PM] President Hightower]

Please write in a support ticket through the in-game Contact Support button. One of our CS agents will take care of you.

Note: Contact Support can be found by going to the Main Menu->More...->Help.

A screenshot of your emailed receipt should be fine. Please note that it must clearly show the date, package purchased, order number and account ID/Google Email.

If you did multiple purchases on the same day as your missing purchase, please also include a screenshot of your purchase history.

For Apple, that can be accessed through the steps detailed here: http://support.apple.com/kb/HT2727

For Google Wallet, please provide the email you use to make purchases with and the purchase history as found through the steps detailed here: https://support.google.com/googlepla.../2850369?hl=en.

[Randy Rogers]

I did this last night but I don't know how I would have gotten a screen shot of payment

[[PM] President Hightower]

Updated my first reply.

[fatbodychris]

I purchased a Delta Squadron 79.99 gold package and still have not received any of the gold or item that came with it who do I need to contact I have sent an email to tech help last night but no response

If you're on an iOS device, try to buy the gold again but "cancel" at the final screen. That will usually clear it up.

[Randy Rogers]

Please write in a support ticket through the in-game Contact Support button. One of our CS agents will take care of you.

Note: Contact Support can be found by going to the Main Menu->More...->Help.

A screenshot of your emailed receipt should be fine. Please note that it must clearly show the date, package purchased, order number and account ID/Google Email.

If you did multiple purchases on the same day as your missing purchase, please also include a screenshot of your purchase history.

For Apple, that can be accessed through the steps detailed here: http://support.apple.com/kb/HT2727

For Google Wallet, please provide the email you use to make purchases with and the purchase history as found through the steps detailed here: https://support.google.com/googlepla.../2850369?hl=en.

I sent in a screen shot that I have ITunes email me from last night can you confirm you received it?

[Rolinz]

If you're on an iOS device, try to buy the gold again but "cancel" at the final screen. That will usually clear it up.

This suggestion will get the gold to show up. It has for me in the past.