Originally Posted by
Vile Lynn
I guess it depends how persistent a player wants to be about the issue.
There are always exceptions either way.
I'm not sure of the exact problem they said was fixed when it wasn't, but the CS agents (for the most part) do their best with the info they are given (and I don't think they are given much info.) I doubt any of them play.
It's like me moderating in the Knights and Dragons (KnD) forums: I can answer simple questions about basic game play, but players get upset when I don't (can't) address what they think are major issues like why they can't bait their pets (huh?) or forge their DragonForge armor with their who-knows-what. I don't play KnD, btw. KWIM? I sometimes feel out of water here because I don't play at most of y'all's super high-stat levels, but I try and know the game at least.