Account switching problems (out of sync?)

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Thread: Account switching problems (out of sync?)

  1. #1
    Articulate Author JamieF's Avatar
    Member Since
    Aug 2011
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    269

    Account switching problems (out of sync?)

    I guess i'll need to send in a ticket for this one, but I want to see if other players have had the same problem as I have.

    I have 3 accounts linked to GameCenter, and most of the time I use 1 device while playing. It occurred to me a several times now (mostly buying equipment or units), that my accounts go out of sync when switching.

    This happened yesterday, for example:
    - With account X i bought 100 units
    - After buying these units I immediately changed to account Y
    - Restarted game
    - When account Y is on, I see my gold is lower than it was and going through my inventory, I see the 100 units there I bought with account X
    - I switch back to account X and no units in my inventory that I bought (and no gold gone).

    I think I first have to make a server call with account X before switching? And when switching to account Y this server call was made for the wrong account.

  2. #2
    Moderator Vile Lynn's Avatar
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    in your dreams
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    Thanks for posting this, JamieF.

    I will pass this issue on to the team.
    Line ID: clementine88

  3. #3
    Consistent Contributor
    Member Since
    Oct 2012
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    185
    Quote Originally Posted by JamieF View Post
    I guess i'll need to send in a ticket for this one, but I want to see if other players have had the same problem as I have.

    I have 3 accounts linked to GameCenter, and most of the time I use 1 device while playing. It occurred to me a several times now (mostly buying equipment or units), that my accounts go out of sync when switching.

    This happened yesterday, for example:
    - With account X i bought 100 units
    - After buying these units I immediately changed to account Y
    - Restarted game
    - When account Y is on, I see my gold is lower than it was and going through my inventory, I see the 100 units there I bought with account X
    - I switch back to account X and no units in my inventory that I bought (and no gold gone).

    I think I first have to make a server call with account X before switching? And when switching to account Y this server call was made for the wrong account.
    Been happening for nearly two months anytime you switch quickly.

  4. #4
    Prominent Poet Jnsolberg's Avatar
    Member Since
    May 2013
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    North Carolina
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    Kingdom Age
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    Quote Originally Posted by Metsrock9931 View Post
    Been happening for nearly two months anytime you switch quickly.
    I rarely switch games on one device, I prefer using separate devices. But when I do switch, I always close out the app before loading. Never had a problem when I do that.
    Purple Squirrel

  5. #5
    Consistent Contributor
    Member Since
    May 2013
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    110
    Quote Originally Posted by Jnsolberg View Post
    I rarely switch games on one device, I prefer using separate devices. But when I do switch, I always close out the app before loading. Never had a problem when I do that.
    I also completely exit the app before loading and have never had an issue.

  6. #6
    Articulate Author JamieF's Avatar
    Member Since
    Aug 2011
    Post Count
    269
    Quote Originally Posted by sdunn00 View Post
    I also completely exit the app before loading and have never had an issue.
    That might also be an idea. Normally when I switch accounts on a device, i dont get the loading screen first, but a screen of a map/kingdom i was. Totally closing the app will determine the sync issue I hope, but I think I still have to go to the vault / war rewards to make a server call before switching accounts.

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