Thread: campaign not working
-
01-20-2016, 08:28 PM #1
- Join Date
- Jan 2016
- Posts
- 1
campaign not working
My campaign still dont work. Goes to a loading screen like radar sweep then nothing. Have sent multiple ticket but cant get anything done. I play in w13 it dont work there. I can go to a previous world like w6 and it works. I have tried different devises works in w6 but not my w13 where i play. Why wont gree even look into it. Have missed out on many rewards by not being able to play campaign since December 16th. I turn in tickets get automated response and surveys on rating gree support. Nothing in between.
-
01-21-2016, 04:11 PM #2
- Join Date
- Jul 2012
- Posts
- 735
Hi Rickey, I am sorry to hear about this. We do have agents working on backlog at the moment, and am sure you have received a similar response, and that too we apologize for. Could we get your ticket number posted here and could you attach a screen shot in the ticket (if you have not already done so) and I will be sure this gets escalated. Is there anything else you can add here that may help us to try and figure this out?