Update 10/20/15

[Hobbs]

I

Hey MW,

We are restarting the Epic Boss: Undead General Shenk. We are investigating the issues that occurred with the missing loot. Expect an update regarding compensation for those that participated in the event with the missing loot early next week. Thank you for your patience!

[PM] Dredd

I beat 100 bosses without a Single Loot Item,I sent a ticket explaining the issue and stating loot is now available since event extension!!
Here is my reply...

Thank you for contacting Modern War Support.

Please be assured that our engineers are working on this epic boss matter now, however, there is no specific date yet for when this action will be completed. Once the issue is fixed we will let you know through the game.

Unfortunately, we are not authorized to offer any compensation. I will pass your feedback directly to our developers for further consideration. Again, thanks for taking the time to message us.

We appreciate your continued patience and understanding in this matter.

So are we getting compensation for this latest Mess??
Seems each side do not have a clue what the other is saying!!! Only adds to frustration of the people who have to put up with ALL THE ISSUES LATELY!

[Ulrich von Bek]

I received a similar reply. They are UNABLE to give the gold back.

[HellRaizer]

I received a similar reply. They are UNABLE to give the gold back.

With this sort of reply, say that you used real cash to buy in game currency to finish the boss.. By being disallowed any compensation you would request that your money is not returned as per the legal obligations a 7 day (i think its 7 days in the uk.. Been a while) cancellation used on online transaction services that were not fulfilled. If you are unable to return the funds please advise how this cam be done.. At that point CS will advise you to contact iTunes and Google

[Vile Lynn]

You guys should really read the ToS for MW. Everytime you log in, you agree to it.

You buy gold, you get gold. End of transaction.

You got what you bought.
What you do with that gold is up to you.
There are no guarantees when using gold... just sayin'

[sstuutss]

You guys should really read the ToS for MW. '

You think they can put anything they like in TOS and thats it? it would seem others (the ones that matter) disagree, and rightly so.

[Flexter]

It's funny PM dred saying we get a compensation!!!!
I send a ticket 2 CS and they say we don't get anything!!!
A explanation on this would be apreciated pm dred ore any one from gree site

[Pidgeot]

You guys should really read the ToS for MW. Everytime you log in, you agree to it.

You buy gold, you get gold. End of transaction.

You got what you bought.
What you do with that gold is up to you.
There are no guarantees when using gold... just sayin'

The thing is if we spend money to get something and dont get it, I have a problem with that.

[Vile Lynn]

The thing is if we spend money to get something and dont get it, I have a problem with that.

You spent money for gold, and you got it.

What part of that is confusing?

[Pidgeot]

You spent money for gold, and you got it.

What part of that is confusing?

You expect the gold to get you what you want, thats why we buy it. There are even cases where people buy the gold and don't get it.

This is like saying if someone spend their money for a car and it didn't work, then its fine since you got the car. That person bought the car assuming it was in working condition since nothing suggested it wasn't. Same thing here. If someone spend gold to finish a goal and wasn't rewarded the prize, there is a issue here. A lot of people used gold to finish all 100 bosses. They deserve their prize, whether they paid for it or not.

[WBS]

You spent money for gold, and you got it.

What part of that is confusing?

If you bought a car and didn't receive a car would you say the same thing?
If you paid for gas for that car and no gas came out would you say the same thing?

I get your stance on buying gold but if you spend that gold and not getting what's being offered then Gree is swindling you.

I'll admit I don't buy gold but to those who did to get the prize promised from completing the event then I as a fellow player agree with those that spent and got ripped off.

[MENTALLY INCOMPETENT]

How him Ben undied?

[Vile Lynn]

You expect the gold to get you what you want, thats why we buy it.

This is where your argument breaks down. You cannot expect, in accordance with the ToS, for the gold you bought (and got) to get you any rewards in the game.

Of course there are instances where somebody buys gold, pays for gold and doesn't get the gold, but I'm not defending that. Ditto for the car & gas quote below. And, car buying laws do not apply here anyway.

If you bought a car and didn't receive a car would you say the same thing?
If you paid for gas for that car and no gas came out would you say the same thing?

I get your stance on buying gold but if you spend that gold and not getting what's being offered then Gree is swindling you.

Again, you buy gold: you get gold, period. End of story.
How you choose to use that gold is your own choice.



Let's say you go to a casino... You exchange $10k into chips. You sit down, bet 10k, and lose. Do you go back and say, "Hey! I lost, gimme my 10k back!"? No. They would lol you out the door.

And why is this game not considered gambling? Because the ToS states: you buy gold (pixels) and you get gold (pixels). Done deal. Unlike casinos, you are not exchanging cash for chips (gold). In these apps, you are literally buying the in-game gold and nothing more so it is not considered gambling.

[DEWIN NUTTIN]

This is where your argument breaks down. You cannot expect, in accordance with the ToS, for the gold you bought (and got) to get you any rewards in the game.

Of course there are instances where somebody buys gold, pays for gold and doesn't get the gold, but I'm not defending that. Ditto for the car & gas quote below. And, car buying laws do not apply here anyway.



Again, you buy gold: you get gold, period. End of story.
How you choose to use that gold is your own choice.



Let's say you go to a casino... You exchange $10k into chips. You sit down, bet 10k, and lose. Do you go back and say, "Hey! I lost, gimme my 10k back!"? No. They would lol you out the door.

And why is this game not considered gambling? Because the ToS states: you buy gold (pixels) and you get gold (pixels). Done deal. Unlike casinos, you are not exchanging cash for chips (gold). In these apps, you are literally buying the in-game gold and nothing more so it is not considered gambling.

Yes, yes, yes....

WY BUY IWYG

Danger, TAP ROBINSON, Danger!!!!

[xWolfSlayerx]

This is where your argument breaks down. You cannot expect, in accordance with the ToS, for the gold you bought (and got) to get you any rewards in the game.

Of course there are instances where somebody buys gold, pays for gold and doesn't get the gold, but I'm not defending that. Ditto for the car & gas quote below. And, car buying laws do not apply here anyway.



Again, you buy gold: you get gold, period. End of story.
How you choose to use that gold is your own choice.



Let's say you go to a casino... You exchange $10k into chips. You sit down, bet 10k, and lose. Do you go back and say, "Hey! I lost, gimme my 10k back!"? No. They would lol you out the door.

And why is this game not considered gambling? Because the ToS states: you buy gold (pixels) and you get gold (pixels). Done deal. Unlike casinos, you are not exchanging cash for chips (gold). In these apps, you are literally buying the in-game gold and nothing more so it is not considered gambling.

Well said Vile!

[Pidgeot]

This is where your argument breaks down. You cannot expect, in accordance with the ToS, for the gold you bought (and got) to get you any rewards in the game.

Of course there are instances where somebody buys gold, pays for gold and doesn't get the gold, but I'm not defending that. Ditto for the car & gas quote below. And, car buying laws do not apply here anyway.



Again, you buy gold: you get gold, period. End of story.
How you choose to use that gold is your own choice.



Let's say you go to a casino... You exchange $10k into chips. You sit down, bet 10k, and lose. Do you go back and say, "Hey! I lost, gimme my 10k back!"? No. They would lol you out the door.

And why is this game not considered gambling? Because the ToS states: you buy gold (pixels) and you get gold (pixels). Done deal. Unlike casinos, you are not exchanging cash for chips (gold). In these apps, you are literally buying the in-game gold and nothing more so it is not considered gambling.

Im not saying that buying gold means you finish any events. What I was saying is if I or someone else buys gold to pay for refills to finish 15/15 and not get the reward for doing so, then I and others will complain. Same with epic boss. If someone is buy gold for health packs and beat boss 100 and not get the reward for doing so, which has happened, they have a right to complain.

The reward for finishing the boss event were units, which they should have gotten, gold being the way to do so. So if they spend their money to finish a even and not get the unit for it, there is a problem.

As for the gambling thing, the way I see it, gambling is gambling, no other way to look at it no matter the way its presented. A definition of gambling is taking a risky action in the hope of a desired result and that applies here.