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  1. #1
    Verbose Veteran carl9764's Avatar
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    Apr 2013
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    It's easy to close a thread

    Dear Gree

    It's easy to close a thread but before you do in future can you give some good answers first, like the gold video stoppage only for IOS and yet Android have had it for years. all you guys seem to be bothered with is how much cash you can bring in and don't respect your players, you even bring out gold buildings now to get more cash as usual it's all about you you and you.

  2. #2
    Verbose Veteran legalious's Avatar
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    Apr 2014
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    Knights & Dragons
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    What game isn't about making money?

  3. #3
    Banned
    Member Since
    May 2014
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    Quote Originally Posted by legalious View Post
    What game isn't about making money?
    The better question would be, Why isn't Gree worried about making money morally rather than throwing those who feed it under the bus? Of course making money s a priority but it is quite obvious gree's idea of morals and money differ greatly between them and the normal consumer.

    I used to spend, but I saw the direction gree was heading and how they started trying to gouge the customer base so I quit spending about a year or so ago. Your company would make more money by treating customers with respect and offering a business plan focused on the whole playing field and not just whales. Your company offers no incentive to buy it anymore. You ruined stats, you ruined Income, you offer a shoddy product that always has something wrong with it.

    So my question to you is, How can I trust that gree is going to offer quality and good customer service when the past 2.5 years has been filled with anything but those?

  4. #4
    Articulate Author
    Member Since
    Apr 2012
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    363
    not to defend gree ... i am rather disgusted with them..

    but morals can be argued. stoning folks to death is moral in some places. just saying.

    but gree, why are you not responding to questions? ignoring customs is not good.

    no results posted in over a month.
    replying to every request through the help desk with .. sorry, can't help. closed.
    ignored questions.

    layoffs aside, it is pretty crappy customer service.



    Quote Originally Posted by WBS View Post
    The better question would be, Why isn't Gree worried about making money morally rather than throwing those who feed it under the bus? Of course making money s a priority but it is quite obvious gree's idea of morals and money differ greatly between them and the normal consumer.

    I used to spend, but I saw the direction gree was heading and how they started trying to gouge the customer base so I quit spending about a year or so ago. Your company would make more money by treating customers with respect and offering a business plan focused on the whole playing field and not just whales. Your company offers no incentive to buy it anymore. You ruined stats, you ruined Income, you offer a shoddy product that always has something wrong with it.

    So my question to you is, How can I trust that gree is going to offer quality and good customer service when the past 2.5 years has been filled with anything but those?

  5. #5
    Banned
    Member Since
    May 2014
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    1,625
    Quote Originally Posted by FromAfar View Post
    not to defend gree ... i am rather disgusted with them..

    but morals can be argued. stoning folks to death is moral in some places. just saying.

    but gree, why are you not responding to questions? ignoring customs is not good.

    no results posted in over a month.
    replying to every request through the help desk with .. sorry, can't help. closed.
    ignored questions.

    layoffs aside, it is pretty crappy customer service.
    The moral definition that I am speaking of pertains to good business practice of offering quality products and a fair market value price for that product. Gree is in the business of pleasing whales and extracting there blubber.

    Morals are not always subjective and stoning is a punishment for an immoral act in a few cultures. But that is another off topic post for another forum lol.

  6. #6
    Articulate Author
    Member Since
    Jul 2013
    Post Count
    258
    I got a suggestion... Why don't everyone who have ever started a thread to close it as well and render this entire website useless. It's already useless as it is. Why should we do Gree's work for them?

  7. #7
    Articulate Author
    Member Since
    Jul 2013
    Post Count
    258
    And as per question about the vids, I heard from a source that Microsoft has threaten to sue Gree because of excessive ads charges, forcing Gree to have to disable vids.

  8. #8
    Articulate Author
    Member Since
    Aug 2014
    Post Count
    497
    Lol And i heard from a source That santa claus doesn't exist for real

  9. #9
    Consistent Contributor
    Member Since
    May 2014
    Location
    Somewhere in Germany
    Main Game
    Modern War
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    132
    Quote Originally Posted by psyconaz View Post
    Lol And i heard from a source That santa claus doesn't exist for real
    Rumors. Only Rumors. Santa Claus exist for real. This is more probable than the existence of Gree CS.

  10. #10
    Administrator Sirius's Avatar
    Member Since
    Feb 2012
    Location
    Your Mobile Device
    Post Count
    985
    Feel free to pm me guys if your saying your support tickets are going unanswered for months etc as I find that not to be the case (I'm looking at that stuff right now). It could be that the emails back are ending up in your spam filter etc. I'd suggest taking a look in there and if at worse case (I know thats not ideal or fair) send in a report again.

  11. #11
    Verbose Veteran
    Member Since
    Apr 2015
    Main Game
    Modern War
    Post Count
    815
    Do you know how many times we've heard that from you guys Sirius? As always, the problem was on Gree's end with your support software, and not with players mail filters, etc. But I suppose it's easier to blame everyone else than look in a mirror.
    If you have a gambling problem (ie. spend money on GREE games), call 1 - 800 - GAMBLER

  12. #12
    Articulate Author
    Member Since
    Oct 2013
    Post Count
    303
    Quote Originally Posted by Sirius View Post
    Feel free to pm me guys if your saying your support tickets are going unanswered for months etc as I find that not to be the case (I'm looking at that stuff right now). It could be that the emails back are ending up in your spam filter etc. I'd suggest taking a look in there and if at worse case (I know thats not ideal or fair) send in a report again.
    You've got to be KIDDING me. "I will forward this information directly to our developers" as a final answer to EVERY, SINGLE ticket does not qualify as an issue being "answered." They are not going to spam folders. Now they may be being SENT by spammers. I can see that.

    You have officially lost all money being spent on my end. Forever. I've been a top25 player for quite some time. Your employees are trained to not care about their job or how their customers feel about their product. Each and every event is proving your on your last leg pressing for an extra dime. You will now get zero.

  13. #13
    Articulate Author East Coast Bias's Avatar
    Member Since
    Aug 2014
    Post Count
    303
    Quote Originally Posted by Tony81 View Post
    You've got to be KIDDING me. "I will forward this information directly to our developers" as a final answer to EVERY, SINGLE ticket does not qualify as an issue being "answered." They are not going to spam folders. Now they may be being SENT by spammers. I can see that.

    You have officially lost all money being spent on my end. Forever. I've been a top25 player for quite some time. Your employees are trained to not care about their job or how their customers feel about their product. Each and every event is proving your on your last leg pressing for an extra dime. You will now get zero.
    Ditto. In addition to my most recent FL issue, I do have tickets that have gone nowhere for months and many with the I will let people know response before the e-mail is deep sixed.

  14. #14
    Prominent Poet DEWIN NUTTIN's Avatar
    Member Since
    Jul 2014
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    In da NUT hole
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    Modern War
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    2,381
    SMDH, I DEW believe, I DEW believe in fairies, you're darn tootin' I believe in fairies. I'm gonna click me ruby high heels, three times, and the WIZARD is gonna take me home.
    It's easier to fool people than to convince them that they have been fooled.

    The SPENDING LAMP is ALWAYS lit in ALL GREE GAMES.
    SPEND it, if you got any left.

    Jesse “The Body” Ventura said, “Win if you can, lose if you must, but always cheat!”

    In the words of Bobby Heenan: "The money's the same, whether you earn it or scam it.
    "

  15. #15
    Articulate Author
    Member Since
    Oct 2013
    Post Count
    303
    Quote Originally Posted by DEWIN NUTTIN View Post
    SMDH, I DEW believe, I DEW believe in fairies, you're darn tootin' I believe in fairies. I'm gonna click me ruby high heels, three times, and the WIZARD is gonna take me home.
    ^ yet another reason to look forward to the end.

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