I posted in November about not receiving Gems paid for, finally received a response and sent the information requested, Then Gree closed the Ticket 2 days later, by the way I never received my mind swing gems!
I sorry if this post is not a happy reply, but this is a free? game. The money buildings are to the point of being gems only, to attain enough points in battles one must pay for gems, for additional defense with new and improved boost buildings one must pay gems.
So here is a thought, all the new buildings that are gems to purchase, change this so they are available for everyone then charge gems for extra. I have seen you do this in the past why not continue the process. Or is Gree getting to greedy, and is only interested in paying customers?
I've been on the verge of leaving because the game is all about money and NOT FOR FUN ANYMORE!