Pop up chest fraud

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Thread: Pop up chest fraud

  1. #1
    Verbose Veteran
    Member Since
    Aug 2013
    Post Count
    626

    Pop up chest fraud

    Please eliminate the pop up chest buys that are often accidentally hit due to lag.

    And more importantly restore the gems of those who hit them.

    I know of a huge gemmer who accidentally bought a 5000 gem chest and will not spend any more gems until resolved. Tickets have gone unananswered for over a week now.

    No sane person would spend 5K on a chest - there is no value there. Why piss off your spenders like this?????

  2. #2
    Prominent Poet Jnsolberg's Avatar
    Member Since
    May 2013
    Location
    North Carolina
    Main Game
    Kingdom Age
    Post Count
    1,531
    Oops, that happened to me. I sent in a ticked and I was refunded. Had to supply a screenshot of the unit I "won" from the chest, lol
    Took @ a week
    Purple Squirrel

  3. #3
    Verbose Veteran the_bob's Avatar
    Member Since
    Sep 2013
    Post Count
    666
    Quote Originally Posted by Jnsolberg View Post
    Oops, that happened to me. I sent in a ticked and I was refunded. Had to supply a screenshot of the unit I "won" from the chest, lol
    Took @ a week
    Was always told they couldn't do it. The response I got was that it was a "lottery" style purchase and that people would cheat the system by opening and if they didn't like what they got requesting a refund. If this is true, Gree owes me a lot of back gems.

  4. #4
    Consistent Contributor
    Member Since
    May 2012
    Post Count
    213
    It is there to trick people I'm sure of it. A 5000 gem chest will net you a 9.6-12.8m unit. You can buy a 8m unit in the regular store for 300 gems. The 2000 gem chest has units between 6.9m-10.9m. The stats to gems ratio is ridiculous for those chests. Honestly, at those "prices," there should at lease be a confirmation pop up.

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