Sofar no news, tickets are responded with the usual response, blabla will pass to our development team blabla lol
Sofar no news, tickets are responded with the usual response, blabla will pass to our development team blabla lol
So, this is not account related where you need actual assistance with missing items, account recovery, locked out etc. They are not gonna spend time to tell you how they are going to fix items, they will just do it behind the scenes and have no obligation to reply further.
Your "usual response" is valid and warranted.