This issue started after the Community Management team had gone home for the day and unfortunately exploded while we were away or sleeping. We have systems in place to alert us if anything is wrong but those systems did not go off since this issue does not affect a majority of players. My apologies you were left with no answers for so long, we'll re-evaluate to see if we can do to catch issues like this one quicker. I will continue to provide updates on this issue as I learn more on this thread:
http://forums.gree.net/showthread.ph...=1#post1511610
And in regards to providing more updates, I am continuing to work with the development team to ensure that any meaningful updates or changes are communicated in advance. My goal is to make this routine, so that you always have new information coming your way. Thank you everyone for your feedback and support.