Heroic Mode Firestorm Vanguard +Version - 5/7/15

[legalious]

**UPDATE**

If you have a maxed out Firestorm Vanguard and has collected 8 Starcrystals, and they write a ticket and they will grant you the ability to craft the + version of the armor.

When you are submitting a ticket include the following:
- You have the Maxed Firestorm Vanguard
- You have the 8 star crystals
- Player ID
*Screenshots if possible


Tickets can be sent in from in-game or -> Here <-

[Kelly Cramasta]

**UPDATE**

If you have a maxed out Firestorm Vanguard and has collected 8 Starcrystals, and they write a ticket and they will grant you the ability to craft the + version of the armor.

When you are submitting a ticket include the following:
- You have the Maxed Firestorm Vanguard
- You have the 8 star crystals
- Player ID
*Screenshots if possible


Tickets can be sent in from in-game or -> Here <-

I've already opened a ticket today about this garbage & even if you unlock the ability to craft...I still can't craft it because you have sadly limited our number of armor slots! How about you just gift us the plus version of the armor and be done with it already! It makes everyone's life so much easier!!!

[Peter Sandelis]

Knights,

Update to Heroic Mode: If you already have a Maxed out regular version or a +version of Firestorm Vanguard, please submit a ticket to support once you have reached the following requirement to receive your +version of the armor:

Collect 8 Starcrystals. The team will be manually checking when you received your Starcrystals, so please remain patient with them as this process will take some time.

Thank you all for your patience as we worked on finding a solution to this.

EDIT: Working on double confirmation about going ahead with crafting and event end procedures.

According to the post on Facebook, Starcrystal Fragment drops are NOT randomized, because they would know exactly when and what starcrystal fragments you are getting.

[legalious]

According to the post on Facebook, Starcrystal Fragment drops are NOT randomized, because they would know exactly when and what starcrystal fragments you are getting.

From what I understand, they know via Time Stamp when received. The drops are still random.

[Cuffy Meigs]

So if i submit my ticket and screenies etc,etc in timely manner. But it takes time so i miss craft deadline, then what? I miss out again?

[Peter Sandelis]

So if i submit my ticket and screenies etc,etc in timely manner. But it takes time so i miss craft deadline, then what? I miss out again?

Yep. That's GREE in a nutshell.

[Kangaroeland]

Thank you. Now lets hope customer support is ready for a heavy week. Lot of fakes incoming i presume. But still happy the ranting helped.

[Peter Sandelis]

From what I understand, they know via Time Stamp when received.

I'm pretty sure GREE(d) will easily find a faker.

[Kakarot]

Got mine already, it's a plus of Firestorm Vanguard. Fast reply Gree, thanks

[kfresh]

I've submitted a ticket over 4hrs ago. Can one of the admins please make sure it's reviewed. Thanks��

#2417254

[Marco_]

Gave up on the Cold Rock Crags location for a bit after still zero drops after 10-15 runs...

[Kakarot]

It took 24 hours after I sent the ticket so be patient.

[Ant venom]

My drop rates have been terrible even on Relic Ruins, my shards to run ratio is 1:6 meaning the percentage is about 17%, which is terrible and joke. I hope it improves and I hope GREE improves Heroic Mode otherwise I might just give up on it completely and for real this time.

[Sent]

My drop rates have been terrible even on Relic Ruins, my shards to run ratio is 1:6 meaning the percentage is about 17%, which is terrible and joke. I hope it improves and I hope GREE improves Heroic Mode otherwise I might just give up on it completely and for real this time.

My drop rate on Relic Ruins was about 50%. Most of my drop rates have been good except for Flaming Wildwood (30+ runs for full crystal) and KoD (10+ runs for two fragments).

[Regretz]

I sent in my ticket almost 24 hrs ago, how much longer am I expected to wait? Getting a little worried now.